47 applicants

This job has closed.

Company

SAS · 1 month ago

Technical Communications Strategist Intern (Year-Round - Masters/PhD) 

100 SAS Campus Drive, Cary HQ, NC, US

Internship

Onsite

Intern

$29/hr - $49/hr

Start in 2025 Winter

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AnalyticsData Governance

Culture & Values

No H1B

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Responsibilities

Collaborate with a cross-functional team of SAS subject matter experts to execute a content strategy for post-sale adoption and retention content targeted at the SAS customer base.

Use Generative AI tools to create high-quality content templates that guide content owners in producing new material aligned with the content strategy.

Assist in the creation and management of user information, including posts, videos, tutorials, and other documentation that helps SAS users with deployment and adoption tasks.

Collaborate with communications team members to extend an existing Generative AI strategy to allow for increased use across the department.

Work closely with software developers, product managers, and other stakeholders to ensure content accuracy and relevance.

Train a Generative AI tool to write SAS customer stories using existing source material.

Use Generative AI to take cornerstone or foundational content and break it into digestible pieces, including blogs, infographics and other content.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Master's degreeGenerative AI toolsPrompt engineeringEnterprise softwareLeadership abilitiesCollaboration skills

Required

Students currently pursuing an Master's degree or PhD in Communications, Computer Science, Artificial Intelligence or related field

Work Hours: Available to work 15-20 hours per week during the academic year and full-time hours during the summer of 2025.

You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.

Strong communication skills – both written and verbal.

Leadership abilities. Your past experiences demonstrate you’ll take initiative and go above and beyond the call of duty.

You’re interested in the future of Analytics and embrace technology.

You’re a college student enrolled in an accredited program, not graduating prior to December 2025.

Preferred

Familiarity with prompt engineering in Generative AI tools preferred.

Excellent written and verbal communication skills.

Ability to work independently and collaboratively in a fast-paced environment.

Strong analytical and problem-solving skills.

Familiarity with enterprise software and its deployment processes is a plus.

Benefits

Free SAS programming training and certification.

Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you stay healthy and productive. This includes an on-site and remote Work/Life Center staffed by master’s level Social Workers and an Employee Assistance Program.

Enjoy hackathons, social events and other opportunities to connect + engage.