GR0 · 1 day ago

Account Manager, Client Activation

United States

Full-time

Remote

Entry, Mid Level

$70K/yr - $80K/yr

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Responsibilities

Demonstrate a growing understanding of client needs and handle more complex client interactions with minimal supervision.

Communicate effectively with mid-level stakeholders, ensuring clarity in communications while addressing most client queries confidently.

Escalate potential issues or client churn to leadership as necessary, while being able to handle SMB client escalations without needing to escalate to senior management.

Manage 18-25 accounts or oversee $175,000 - $250,000 in Monthly Recurring Revenue (MRR).

Extract and interpret standard reports, providing insights into client performance and understanding basic trends.

Assist in setting up and incorporating Multi-Touch Attribution tools such as Northbeam or Triple Whale into marketing campaigns, articulating the value of these tools to SMB clients.

Support the execution of omnichannel strategies, ensuring accurate delivery across channels with limited oversight.

Develop and execute workflows independently, optimizing processes to improve efficiency and outcomes.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Account managementDigital marketing toolsComplex client interactionsData interpretationWorkflow managementSales understandingGrowth initiatives contribution