Atmosera ยท 1 week ago
Cloud Engineer - Talent Pipeline (Remote - US)
United States
Full-time
Remote
Senior Level
7+ years expAtmosera empowers businesses to redefine what's possible with modern technology and human expertise. As a Cloud Engineer, you will provide advanced support, engineering, and troubleshooting for cloud-based managed services, acting as an escalation point for complex technical issues and contributing to service improvement.
Cloud ComputingConsultingCRMIaaSInformation TechnologyPaaSSoftwareTraining
Responsibilities
Provide expert-level technical support and troubleshooting for escalated incidents related to cloud infrastructure and managed services
Analyze complex technical problems, identify root causes, and develop effective solutions
Proactively monitor cloud environments and identify potential issues before they impact clients
Develop and maintain comprehensive documentation, knowledge base articles, and runbooks for internal and external use
Contribute to the design, implementation, and maintenance of complex cloud environments for clients
Design and build automated solutions for the deployment, monitoring, and maintenance of cloud environments
Participate in security audits and ensure adherence to compliance frameworks: (FedRAMP, IRS 1075, NIST 800, CSI Benchmarks, PCI-DSS, HIPAA/HITECH, SOC 1 & SOC 2) and security best practices
Communicate effectively with clients to understand their needs and provide technical guidance
Build strong relationships with key client stakeholders and act as a trusted advisor
Collaborate with other teams (e.g., client success) to ensure seamless service delivery
Stay abreast of the latest cloud technologies and trends
Identify opportunities to improve our service offerings and operational processes
Mentor and train other team members
Qualification
Required
5+ years of hands-on experience with Azure in a production environment
Deep understanding of cloud infrastructure components (compute, storage, networking, database infrastructure, security)
Experience with containerization technologies (e.g., Docker, Kubernetes)
Knowledge of DevOps principles and practices
Experience with cloud automation tools (e.g., Terraform, Ansible, Azure DevOps)
Proficiency in scripting languages (e.g., PowerShell, Python)
Proven ability to analyze and resolve complex technical issues
Strong understanding of ITIL processes and best practices
Experience with monitoring and logging tools
Ability to work to solutions with only the ability to escalate to vendors or other sources, last line escalation support in a 24/7/52 environment
Ability to effectively communicate to clients (good and bad news)
Excellent written and verbal communication skills
Ability to explain technical concepts to both technical and non-technical audiences
Strong interpersonal and teamwork skills
Technical project management ability
Ability to pass a federal background check for Public Trust Fitness
Ability to provide support in all US time zones and after hours if necessary
Bachelor's degree in computer science, engineering, or a related field (or equivalent experience)
Azure Architect (AZ305) Certification along with other Azure infrastructure related certifications
7+ years of experience in cloud engineering or a related field
Strong understanding of cloud computing concepts and technologies
Proven track record of successfully designing, implementing, and supporting cloud environments
Excellent problem-solving and troubleshooting skills
Strong communication and interpersonal skills
Ability to work independently and as part of a team
A passion for learning and staying up-to-date on the latest cloud technologies
Benefits
Generous 401(k) Plan
100% Employer-Paid Health, Vision, and Dental Insurance for employees
Company-Paid Life, AD&D, Short and Long-Term Disability Insurance
Generous Paid Time Off (PTO)
11 Paid Holidays
Community Service Leave
Employee Recognition and Reward Program
Company
Atmosera
Atmosera help clients to engineer, deploy, and operate cloud architectures with advanced services that deliver strategic business outcomes.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Seaport Capital
2013-01-22Private Equity
Leadership Team
Jon Thomsen
CEO
Recent News
2025-11-04
2025-03-06
Company data provided by crunchbase