Wikimedia Foundation · 2 days ago
Manager, User Experience Research
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Responsibilities
Building and managing a motivated, collaborative and high performing team of individuals from different disciplines, with varying seniority levels and responsibilities in a remote-first organization.
Identifying research opportunities and overseeing research that inform our product and technology teams in building the right products and features for the right users.
Acting as a trusted and strategic partner for leaders across the organization and supporting them in the adoption of research-based user-centered recommendations.
Lead and inform planning and strategy discussions through research by consolidating, analyzing, and synthesizing what is known about users, products, services and organizational needs.
Proposing and executing an annual plan for the team and managing the team’s budget.
Qualification
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Required
3 or more years of experience directly managing, coaching and developing UX researchers with varying levels of seniority in a large, matrixed organization.
3 or more years of experience working with senior leadership.
5 or more years experience conducting or overseeing UX research in product-focused teams or organizations.
Experience working as a UX researcher, individual contributor or manager, overseeing human centered research projects that go beyond a limited number of languages, cultures, and geographies.
Track record of translating research into design and product.
Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Behavioral Economics, Linguistics, Psychology, Anthropology, or a related field.
Excellent oral and written communication skills in English, excellent at asynchronous communication.
Preferred
Experience overseeing teams with mixed method expertise.
Experience working with international vendors and contractors.
Experience working with volunteer communities and projects.
Experience working in NGO, non-profit, or social good oriented organizations.
Experience contributing to Wikimedia projects.
Fluency in languages beyond English.
Published research in the past three years or contributed to research communities through service activities in the past three years.
Company
Wikimedia Foundation
Wikimedia Foundation encourages the development and distribution of free educational content with projects such as Wikipedia.
H1B Sponsorship
Wikimedia Foundation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2022 (3)
2021 (2)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$158.98MKey Investors
Alfred P. Sloan FoundationCraig Newmark PhilanthropiesGoogle.org
2020-01-01Grant· $2.1M
2019-09-10Grant· $2.5M
2019-01-22Grant· $1.1M
Leadership Team
Recent News
2024-11-06
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