Tobii Dynavox · 3 days ago

Funding Consultant

United States

Full-time

Remote

Entry Level

2+ years exp

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Responsibilities

Maintain communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulations

Work with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders

Track funding authorization cases ensuring requests are resolved to completion in a timely manner

Utilize on-line resources and maintain frequent communication with funding agencies to verify eligibility

Review prior authorization documents against third party payer criteria

Research previous orders and payment history/DSOs for any repair or new order requests

Enter and complete orders in the order management system database

Serve as a client advocate by communicating with clients and family members on funding requests and co-payment requirements, representing client’s case with third party insurance providers and troubleshooting any problems to resolution

Resolve third party denials and provide consultation to finalize difficult funding cases

Alert supervisor of potential third-party payer challenges

Perform various other duties as assigned

Qualification

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Health insurance knowledgeOrder management systemInternet navigationMS Office WordMS Outlook