200+ applicantsPosted by Agency

Company

AHEAD · 3 days ago

Services Operations Specialist

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Cloud ComputingInformation Technology

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Draft, edit, and distribute client-facing scope documentation (Statement of Work, Project Change Requests, etc.) with a focus on accuracy and quality.

Manage internal and Client deadlines to ensure deliverables are completed in a timely manner and to ensure that turn-around times won’t negatively impact a sale.

Work within Salesforce to accurately update records, adjust pricing and hours, and manage requests.

Identify any risks associated with an opportunity and make decisions to determine required approvals or steps needed to mitigate risks.

Communicate key information to internal stakeholders throughout the lifecycle of a sales campaign, including escalations and exceptions, as needed.

Organize and maintain project-related scope documentation and other assets in Teams/SharePoint.

Identify and escalate any issues that appear within the OA process and work with the appropriate teams to remediate said issues.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft OfficeMicrosoft SharePointMicrosoft TeamsSalesforceProject management

Required

2-5 year(s) work experience in a corporate setting.

Proficiency with Microsoft Office products (Word, Excel, PowerPoint).

Proficiency with Microsoft collaboration tools (SharePoint, Teams).

A commitment to delivering a consistently high-quality work product.

A mastery of the English language and written communication skills (spelling, grammar, punctuation).

A sense of urgency in meeting deadlines.

Strong attention to detail.

Ability to work independently and own a number of different task types.

A high level of communication with internal teams.

The ability to effectively toggle between multiple projects.

Eagerness to learn new concepts and skills.

Preferred

Experience with Salesforce (not required).

Benefits

Medical, Dental, and Vision Insurance

401(k)

Paid company holidays

Paid time off

Paid parental and caregiver leave

Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

Company

AHEAD

Glassdoor

4.2

AHEAD is a solutions-based company that helps clients move to an optimized IT service delivery model.

Founded in 2007

Chicago, Illinois, USA

1,001-5,000 employees

https://www.ahead.com

H1B Sponsorship

AHEAD has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (16)

2022 (20)

2021 (25)

2020 (1)