New American Funding · 1 day ago
Entry Level Mortgage Loan Officer Training
Las Vegas, NV
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrNew American Funding is seeking a Mortgage Loan Officer Trainee to join their training program designed for individuals new to the mortgage industry. The role involves assisting Sr. Loan Officers by communicating with customers about their pre-approval needs and gathering necessary information for the loan origination process.
Financial ServicesLendingMortgage
Hiring Manager
Al Ortega
Responsibilities
Assist customers in gathering documentation for underwritten pre-approvals
Establish rapport with customers via email and telephone
Educate customers on the next steps for pre-approval
Follow up on conditional items needed to complete the pre-approval process
Set realistic expectations to maximize customer satisfaction
Input gathered information into the computer system
Disposition customer files based on their interest and ability to proceed
Review customers’ credit reports to determine eligibility for loan qualification or referral to credit repair
Qualification
Required
Must have passed your NMLS Safe Exam prior to starting
Previous or current call center or inside customer service or sales experience
Ability to demonstrate proficiency communicating with customers over the phone and via email
Knowledge of the mortgage loan refinance or home buying process
Proven experience bring outgoing, energetic, hardworking and willing to learn
Excellent customer service skills
Excellent written and verbal communication skills
Proficiency with Microsoft Office programs such as Word, Excel, and Outlook
Passionate about helping customers achieve financial goals
Must have passed NMLS exam
Must be onsite in Las Vegas, NV
Must be able to verify identity and employment eligibility to work in the U.S
Preferred
2 or more years of office or inside customer service / call center experience preferred
1 or more years of experience working in the mortgage or real estate industry preferred
2 or more years of customer service and/or sales experience preferred
High School Diploma or equivalent; some college preferred
Company
New American Funding
New American Funding provides cutting-edge marketing and technology efforts allow us to compete with large banks.
Founded in 2003
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rick Arvielo
Co-Founder and CEO
Jeff Farinich
SVP Technology and Chief Information Security Officer
Recent News
HousingWire.com
2025-12-24
2025-12-22
HousingWire.com
2025-10-29
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