Golden Nugget Las Vegas · 2 days ago
Hostperson - Claim Jumper
Las Vegas, NV
Part-time
Onsite
Entry Level
1+ years expGolden Nugget Las Vegas is a renowned hospitality establishment, and they are seeking a Hostperson to greet guests and ensure smooth operations in the restaurant. The role involves providing high-level service, maintaining a professional appearance, and assisting with guest reservations and complaints.
Hospitality
Responsibilities
Attend pre-shift meetings
Maintain uniform appearance according to established guidelines
Display friendly hospitality while greeting and seating guests in a timely and professional manner
Seat guests according to ADA guidelines
Present guests with clean menus
Seat all stations equitably, assuring equal distribution of parties
Circulate stations, ensuring that guests are receiving proper service and that all employees are in their stations and doing their jobs
Check to ensure that tables are properly set, side stations are kept clean and ensure that all side work is being completed properly
Know locations of all Golden Nugget outlets and what services are available to the guests
Be familiar with menu items and daily specials
Keep reception area neat and clean
Collect and inspect all menus. Discard old and worn menus and replace them with new menus
Answer phone according to established procedures
Take guest reservations according to established procedures
Assist manager on duty in ensuring that break schedules are adhered to and there is proper coverage on the floor
Ensure smooth transition at shift change and remain on duty until relief is present
Handle initial guest complaints. Inform manager on duty of any compliments or complaints
Present needs of the department to the manager on duty
Assist with maintaining a neat, clean and safe working environment
Know and understand all comp and coupon policies and keep comp record in order
Handle lost and found items according to established procedures
Qualification
Required
Must have good people skills and a well-groomed appearance
Must read, write, speak and understand English
Must be able to perform basic math (addition, subtraction, multiplication and division)
1 year previous experience in a high-volume restaurant
Minimum age requirement is 21
Company
Golden Nugget Las Vegas
The Golden Nugget Las Vegas is the most luxurious resort on the Fremont Street Experience, and consistently receives critical acclaim for exceeding customer expectations.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase