Allstate · 2 days ago
Property Adjuster Trainee - Field Estimating - Baltimore, MD
Annapolis, MD
Full-time
Remote
New Grad, Entry Level
$18.17/hr - $30.36/hr
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Responsibilities
Traveling to our customers' homes to conduct on-site inspections
Investigate coverage
Prepare estimates
Settle claims promptly and efficiently
Handle virtual claims countrywide
Leverage various platforms and software such as Xactimate and ClaimsX Video Collaboration
Provide the highest standard of support and resolution to our customers
Perform detailed reviews of damage and interpreting policies to determine coverage
Use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process
Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants
Utilize multiple tools to get the job done in a fast-paced environment
Protect the company financially by executing policies along policy agreements
Keep a clear record of your work in a claims system
Ensure timely and accurate documentation is completed as you work on each claim
Qualification
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Required
Reside within the Baltimore/DC area.
Ability to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently.
Handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration.
Participate in a comprehensive training program to gain specialized knowledge in handling water loss claims.
Lead with empathy and provide exceptional service to policyholders.
Independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
Use phone, emails, and video chat with customers to assist them through the claims process.
Evaluate and negotiate claims settlements with customers, vendors, third party carriers, and claimants.
Utilize multiple tools to complete tasks in a fast-paced environment, including estimate tools and job aids.
Execute policies along policy agreements and maintain clear records of work in a claims system.
Attend 1-week of training that will take place in Wheeling, IL.
Obtain an adjuster and/or an appraiser license as a condition of employment, if required.
Preferred
Strong critical thinking and problem-solving skills.
Experience providing customer service face-to-face.
Strong communication and interpersonal skills to ensure exceptional customer interactions.
Ability to travel to customers' homes and efficiently manage virtual claims across the country.
Highly detail-oriented and organized, committed to producing high-quality work.
Valid driver's license and willingness to travel as part of the job requirements.
Are willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.
Benefits
Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role.
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
Founded in 1931
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-25Post Ipo Debt· $500M
2014-01-13Post Ipo Equity· undefined
1993-06-11IPO· undefined
Leadership Team
Emad Isaac
SVP & Chief Data Technology Officer
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Recent News
Business Wire
2024-11-21
2024-11-21
Digital Insurance
2024-11-19
Company data provided by crunchbase
