Surge AI · 20 hours ago
Strategic Product Manager
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Responsibilities
Drive customer-centric product development by deeply understanding pain points and delivering impactful solutions, while overseeing project execution and account management activities.
Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.
Gather and leverage data-driven insights to improve customer models and our ability to consistently enhance their performance.
Qualification
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Required
5+ years of experience in product management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects.
Strong analytical skills and data-driven approach, coupled with experience in market research, competitive analysis, and deriving actionable product insights.
Deep interest in AI systems (direct AI/ML experience valued but not required) and excellent project management skills, including the ability to oversee project teams and collaborate effectively across departments.