200+ applicants

Company

Abnormal Security · 2 days ago

Site Reliability Engineer II

United States

Full-time

Remote

Mid Level

$149K/yr - $175K/yr

4+ years exp

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Responsibilities

Build tools and processes to standardize deployment of Abnormal Security product suite in a multi-datacenter setup.

Partner with R&D teams to develop pre and post deployment checklists, canary test environments and workflows, and safe rollback processes.

Identify gaps in existing processes and advocate for necessary changes to improve overall system stability and availability.

Lead the Production Readiness Review process to ensure the resilience of systems before customer deployment.

Oversee the Critical Change Management Review process for the safe application of changes to critical services.

Develop and enforce architecture guidelines to minimize downtime and ensure high system availability.

Establish consistent definition of metrics for 'Is this product working'.

Define and monitor SLAs/SLOs for critical systems, actively tracking deviations and triggering alerts when necessary.

Define incident severity classification guidelines and implement incident response protocols to promptly address issues and reduce downtime.

Facilitate effective communication between Engineering and Customer Success teams during incidents.

Design and implement tools to expedite system recovery and minimize the impact of incidents.

Develop guidelines for Post Mortems after incidents to prevent recurrence.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Site Reliability EngineeringPublic Cloud AWSPublic Cloud AzurePublic Cloud GCPObservability Stack PrometheusObservability Stack GrafanaIncident Management Tools PagerDutyIncident Management Tools SentryChange ManagementProduction Readiness ReviewIncident Post MortemsContainer Orchestration KubernetesContainer Orchestration HelmInfrastructure as Code (Terraform)Computer Science

Required

Bachelor’s in Computer Science, Computer Engineering, or equivalent professional experience

4+ experience as a Site Reliability Engineer, responsible for the reliability of shared services

Experience with a public cloud provider (AWS, Azure, GCP), observability stack (Prometheus, Grafana), and incident management tools (PagerDuty, Sentry, Slack integration)

Preferred

Experience with defining and implementing SRE practices such as Change Management, Production Readiness Review, and Incident Post Mortems

Experience with container orchestration, preferably Kubernetes and Helm

Experience developing Infrastructure as Code (IaC) modules and building automation, preferably Terraform

Benefits

Bonus

Restricted stock units (RSUs)

Benefits

Company

Abnormal Security

Glassdoor

3.3

Abnormal Security is an email security company that protects enterprises and organizations from targeted email attacks.

Founded in 2018

San Francisco, California, USA

501-1,000 employees

https://www.abnormalsecurity.com

H1B Sponsorship

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Trends of Total Sponsorships

2023 (10)

2022 (11)

2021 (16)

2020 (3)