Sr Support Engineer, AI/ML @ Blue Cross NC | Jobright.ai
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Sr Support Engineer, AI/ML jobs in United States
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Blue Cross NC ยท 1 day ago

Sr Support Engineer, AI/ML

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Responsibilities

Troubleshoot issues related to data pipelines, model predictions, and system integrations.
Provide technical guidance to internal teams and external stakeholders.
Assist in resolving technical challenges related to AI/ML applications.
Assist in optimizing machine learning models for efficiency, accuracy, and scalability.
Monitor performance and health of AI systems and models including identification of anomalies or deviations in model behavior.
Document support processes, troubleshooting steps, and solutions for common issues.
Document deployment processes, configurations, and best practices.
Train end-users on utilizing AI/ML tools effectively.
Work closely with business partners, product managers, and data scientists to ensure that the machine learning models continue to serve their intended purpose.
Support on-going monitoring, tracking, and testing of AI/ML including prototypes and production deployments.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AI/ML technologiesData pipelinesModel predictionsSystem integrationsOptimizing machine learning modelsPerformance monitoringTraining end-usersCollaboration with business partnersDocumentation

Required

Bachelor's or Advanced Degree where required
5+ Years of Experience
In lieu of degree, 7+ years experience

Company

Blue Cross NC

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It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way.

H1B Sponsorship

Blue Cross NC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (5)
2021 (7)
2020 (11)

Funding

Current Stage
Late Stage

Leadership Team

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Priscilla Alfaro
VP- Payment Integrity
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Company data provided by crunchbase
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