200+ applicants

Company

Kin Insurance · 15 hours ago

Business System Analyst, Insurance

United States

Full-time

Remote

Entry, Mid Level

1+ years exp

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Work & Life Balance

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Responsibilities

Assist the Insurance Operations Leads with strategic initiatives

Administer the Claims Management System-build workflows and create business rules to align with claims best practices and regulatory requirements

System monitoring and troubleshooting by identifying, diagnosing, and resolving technical issues

Manage and escalate system issues with internal and external partners

Map out a current process to see what needs to change when we enter a new market

Dig into data to investigate a worrying or exciting trend in adjuster performance

Build and maintain reports used by management

Write, interpret, and translate business requirements into actionable system specifications, ensuring alignment between technical solutions and business objectives

Complete discovery and provide analysis on new tooling

Regularly assess and adjust system configurations to align with and support the evolving needs of the business

Write recommendations on process improvements and change management and present to senior leadership

Lead and perform testing of system configurations, updates, and enhancements, ensuring seamless functionality and identifying any issues before implementation

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Claims Management SystemData AnalysisSQLCRMCMSERPBusiness AdministrationProcess ImprovementStakeholder ManagementExcelBusiness Intelligence SoftwareCross-functional CollaborationInsurance Experience

Required

In-depth knowledge of maintaining and administering core business systems (CRM, CMS, ERP)

1-3 years of experience in a related field such as operations, data analysis, or business administration. Experience in insurance or other highly regulated industries is a plus.

Able to solve basic small business problems on their own, and solve large problems with guidance.

Participates and initiates strategic planning and documentation with more senior team members.

Demonstrated ability to understand business processes, analyze data, and identify areas for improvement.

Proven track record of collaborating across multiple teams and departments to drive business outcomes.

Ability to manage relationships with various stakeholders (e.g., claims, data, leadership) and balance conflicting priorities.

Experience leading or participating in cross-functional projects, ensuring clear communication, role alignment, and timely execution.

Advanced analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with high attention to detail and accuracy.

Experience using data to identify trends, make recommendations, and influence strategic decisions.

Demonstrated ability to solve complex problems, develop efficient processes, and create actionable insights from data.

Proficiency with data tools such as Excel, SQL, or business intelligence software is highly desirable.

Highly organized and motivated self-starter who thrives in a fast-paced, dynamic environment.