Cognizant · 1 day ago

Healthcare Collections Representative (remote)

Tampa, FL

Full-time

Remote

Entry Level

$16/hr - $19/hr

1+ years exp

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Responsibilities

Taking inbound calls, acting as representative of the hospital, to arrange debt repayment based on patient’s financial situation and client repayment guidelines, via credit card, check or obtained insurance, and record all updates and acquired information on accounts.

Understands and utilizes the HIPAA and TCPA talk offs on each call.

Ensure all required statements have been sent on accounts handled and request statements as necessary.

Properly handle all patient disputes, by obtaining all pertinent information and noting dispute on account and escalating to supervisor as necessary.

Assists in making outbound calls when necessary.

Performs other activities and responsibilities as assigned.

Qualification

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Resource ManagementHIPAA ComplianceTCPA ComplianceOffice Equipment Proficiency