The Fedcap Group · 1 day ago

Oracle HCM Functional Support

United States

Full-time

Remote

Entry Level

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Responsibilities

Provide user support on Oracle HCM functionalities, including Core HR, Journeys, Oracle Learning Management, Oracle Recruiting Cloud, Talent Management and Oracle Guided Learning.

Analyze and troubleshoot system issue related to Oracle HCM Cloud Modules.

Administer Oracle Learning Management and provide user support.

Develop test plans/scripts, execute testing scenarios, and validate results.

Track defects and validate delivered fixes.

Contributes to organization success by accepting new assignments, helping team members, learning new skills, and striving to improve team results.

Stay up to date on industry trends and best practices in Oracle HCM.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Oracle HCM Cloud ModulesE2E TestingOracle Learning ManagementOTBIMS OfficeProject management skills

Required

B.S. or B.A. degree in related field.

Knowledge of Oracle HCM Cloud is a must

Experience working with the Oracle support opening SRs, follow-up and issue resolution.

Experience in E2E Testing and debugging.

Excellent communication and interpersonal skills.

Ability to work effectively in a fast-paced environment and meet deadlines.

Experience with OTBI, MS Office applications with high proficiency in Excel.

Excellent verbal/written communication and presentation skills.

Excellent organizational and project management skills with attention to detail.

Ability to function well in a high-paced and at times stressful environment while managing multiple projects focusing on deadlines, large volume of work, and client satisfaction concerns.

Maintain the highest level of confidentiality, integrity, and ethical practice.

Analyze, make decisions, and resolve situations/problems effectively within the scope of responsibilities analyzing situations and data to resolve existing or potential problems.