Mutual of Omaha Mortgage · 1 week ago
Customer Service Representative
Arizona, United States
Full-time
Remote
Entry Level
$20/hr - $20/hr
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Responsibilities
Handle a large volume of warm inbound and outbound calls in a timely manner
Read scripts verbatim for products and services and rebuttal when necessary
Build positive relationships by going above and beyond with customer service, ensuring that all questions and concerns are handled properly
Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for customer service, productivity, and quality
Qualification
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Required
Strong communication, both verbal and written
Great active listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Computer literacy
Phone skills
Previous sales or customer service experience (in any capacity whether full time or part time)
Microsoft Office Proficient required (utilization of Outlook is a must)
Preferred
Call center experience preferred
Desire to Succeed
Motivated, Competitive, and Driven
Great communicator and relationship builder
Benefits
Vision
Medical
Dental
Life Insurance
Retirement
Medical/ Vision/ Dental/ 401K/ FSA
Company paid life insurance
401K with a generous employer match
Free Legal Services
Employee Loan Program
Company
Mutual of Omaha Mortgage
Mutual of Omaha Mortgage specializes in sales, training, marketing and mortgage advisory services.
Founded in 2016
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Torrey Larsen
Executive Vice President
Recent News
Company data provided by crunchbase
