Age of Learning · 1 week ago
Quality Assurance Manager
United States
Full-time
Remote
Senior Level
$75K/yr - $85K/yr
5+ years exp
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Responsibilities
Own the QA process from test planning to project completion, ensuring thorough, accurate, and timely execution, while mentoring and managing the team in the creation of detailed test plans and comprehensive test suites.
Lead, mentor, and coach a team of QA Analysts to meet business priorities, providing guidance and feedback to foster professional growth and high performance.
Provide ongoing training and development opportunities to enhance the technical skills of the QA team, fostering deeper knowledge of debugging, automation, and code analysis tools.
Collaborate with cross-functional teams to communicate quality goals and ensure alignment.
Develop and implement innovative, cost-effective testing methods that adapt to the fast-moving nature of our business.
Drive continuous improvement in QA processes, focusing on efficiency, accuracy, and team collaboration.
Champion a culture of excellence and professionalism within the QA team, ensuring alignment with company values and goals.
Take ownership of Live Operations, ensuring the timely delivery of software services in line with established Service Level Agreements, with a focus on enhancing customer satisfaction (CSAT), improving Net Promoter Scores (NPS), reducing defect counts, and speeding up issue resolution.
Manage and resolve live issues quickly and efficiently, while conducting root cause analyses to adjust processes and prevent future occurrences.
Qualification
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Required
Minimum of 5 years of QA experience, with at least 2 years in a leadership role.
Proven expertise in QA testing practices, with hands-on experience in testing across multiple platforms, including various browsers and Android/iOS environments.
Strong communication skills with the ability to convey complex software issues and behaviors effectively across Development, Product, Customer Success, and Sales teams.
Demonstrated leadership abilities, with experience leading QA teams in fast-paced environments with both long and short development cycles.
Ability to multitask and manage multiple priorities simultaneously while maintaining a high level of quality and efficiency.
Experience with bug tracking systems (e.g., JIRA, FogBugz, Bugzilla) and source control management systems (e.g., Git) using various branching schemes.
Deep technical proficiency with a solid understanding of software development lifecycles, automated testing frameworks, and tools.
Experience using TestRail or similar test case management software to organize and manage test documentation and results.
Ability to influence and communicate effectively at all levels, from entry-level hires to senior executive leadership.
A passion for problem-solving and continuous improvement in quality assurance processes.
A forward-thinking approach to quality assurance, with an interest in exploring and leveraging AI-driven tools and techniques to enhance testing processes and efficiency.
Preferred
Experience in the game industry or familiarity with educational game development.
Strong knowledge and experience in Agile/Scrum methodologies, with a preference for candidates with deep expertise in Agile practices.
Deep familiarity with browser developer tools for diagnosing issues, inspecting network activity, and testing in multiple environments.
Bachelor’s degree in a related field.
Benefits
90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums
A 401(k) program with employer match
15 paid vacation days (increases to 20 days on your 3-year anniversary), 12 observed national paid holidays plus 9 sick days
Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions
Company
Age of Learning
Age of Learning provides a comprehensive and engaging online curriculum for pre-k, kindergarten, elementary, and middle school programs.
201-500 employees
H1B Sponsorship
Age of Learning has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (6)
2022 (10)
2021 (22)
2020 (18)
Funding
Current Stage
Growth StageTotal Funding
$531.5MKey Investors
TPGTencentICONIQ Growth
2021-06-29Series C· $300M
2020-08-15Series B· $50M
2016-05-03Series A· $150M
Leadership Team
Lee Borth
Chief Operating Officer
Christine Woertink
SVP Product
Recent News
2024-05-23
Company data provided by crunchbase
