JDA TSG · 1 day ago
Software Technical Lead
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ConsultingInformation Technology
No H1B
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Responsibilities
A Software Operations Lead’s time is dedicated to building our internal business solutions both at the strategic and tactical levels. You will be responsible for creation, administration, deployment and adoption of internal JDA TSG technology initiatives.
Work directly with the Director of Technology in driving and owning both tactical and strategic projects and activities
Co-administer all primary business cloud solutions for (Azure AD, O365, SharePoint) and secondary cloud solutions where needed
Build Power Automation flows (Intermediate level)
Enhance and administer a ticketing and asset management system which prioritizes and tracks requests to resolution.
Own and resolve new hire and ongoing software technical support (tactical)
Evaluate and recommend new technology solutions with cost/benefit analysis
Assist in creating short how to videos for internal users (must be comfortable creating and editing/posting including voice over)
Qualification
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Required
Azure Skill - Strong thirst for technology, and desire to be a continuous learner
The ability to adapt and learn new solutions (AI) with little to no experience with that solution
Trustworthiness to administer critical systems
Experience teaching common yet sometimes complex skills with patience and understandable language to a laymen audience
Comfortable communicating with senior leadership
Troubleshooting (logic and reasoning) skills
Proactive thinker who excels in prioritizing a range of initiatives with strong organizational skills
Azure AD Skills – Az-900 Preferred or documented skills
Power Platform Certification PL-900 or documented skills.
Microsoft Power Automation experience (intermediate level preferred)
Microsoft O365 Administration experience
MS Excel or Database skills
MS CoPilot for MS Office or ChatGPT skills
Preferred
Azure Certification – Az-900 or above
Power Platform Certification PL-900 or above
Helpdesk ticketing software (admin level)
Microsoft SharePoint (building sites and administering)
Video producing and editing (Intermediate level)
Copilot Studio
Salesforce Administration
Benefits
Healthcare - Comprehensive coverage for you and your family
Employee Assistance Program - Get support when you or your family need it with counseling and coaching
401K with company match
Paid time off
Paid parental leave
Volunteer Day Off
Life insurance - Protect your loved ones and their future
Business travel accident insurance