95 applicants

Company

Consolidated Communications · 3 days ago

Senior Director of Network Analytics & Intelligence

United States

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

$112K/yr - $169K/yr

10+ years exp

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Responsibilities

Develop and lead CCI Network Intelligence strategy by utilizing advanced data analytics, AI/ML models, and automation techniques to optimize network performance

Collect, assess, prioritize, and route network data, metrics, reporting enabling KPI monitoring and dashboarding of network performance

Collaborate with functional leaders to define well-formed business questions, driving improvement processes with a focus on customer experience

Coordinate projects with peer functional groups in Architecture, Planning, Engineering, and Network Operations Centers

Manage a team of data analysts to ingest, document, route, and execute the KPI needs of the Chief Network Officer

Mentor analysts regarding:

Data Manipulation: Assemble data sets from various data sources by leveraging CCI toolsets

Strategic Analytics: Leverage analytic best practices to understand the relationship between customer, network, equipment, and product related attributes. Develop analytics to improve customer experience, identify network impairments, equipment issues, and anomalies.

Impact Analysis: Develop segmentation, classification, and analyses to measure the impact on KPIs

Interface cross-functionally with various teams, including Business Intelligence, Operations Analytics, Consumer, Commercial / Carrier, and product Analytics

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

TelecommunicationsNetwork EngineeringData AnalyticsMachine LearningArtificial IntelligenceCloud TechnologiesEdge ComputingNetwork Monitoring ToolsData PlatformsSplunkMatillionSnowflakeTableau

Required

Bachelor's degree in Telecommunications, Network Engineering, Data Science, Computer Science, or a related field.

10+ years of experience in telecommunications, network engineering, network operations, or data analytics, with at least 5 years in leadership roles

Proven experience in the telecommunications industry, with a strong understanding of network architecture, data models, and operations process

Expertise in data analytics, machine learning, and artificial intelligence techniques applied to network optimization and automation.

Hands-on experience with network monitoring tools, data platforms (e.g., Splunk, Data360, Matillion, Snowflake, Tableau)

Strong leadership skills with the ability to inspire and manage a multidisciplinary team

Excellent analytical skills and a data-driven mindset, with the ability to turn data into actionable insights

Expertise in cloud technologies and edge computing solutions.

Strong communication skills with the ability to present complex technical information clearly to both technical and non-technical audiences.

Benefits

401(k) matching

Medical, Rx, Dental and Vision insurance

Disability insurance

Flexible spending account

Health savings account

Life insurance

Tuition reimbursement

Paid vacation and personal days

Paid holidays

Employee Assistance Program

Annual bonus program to eligible employee's based upon organization performance

Company

Consolidated Communications

Consolidated Communications is dedicated to moving people, businesses and communities forward by delivering the latest reliable communications solutions.

Founded in 1894

Mattoon, Illinois, USA

1,001-5,000 employees