Thrivent · 1 week ago

Senior UX Researcher

United States

Full-time

Remote

Senior Level

$110K/yr - $148K/yr

6+ years exp

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Responsibilities

Lead research projects and initiatives, leveraging strong relationships and expertise in UX research methodologies to deliver high-quality insights

Support an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients

Align research decisions with broader business goals and technical constraints, ensuring the successful delivery of high-quality products that meet user needs and drive business value.

Support the recruitment and hiring process, actively participating in candidate screening and interviews to build a diverse and talented research team

Mentor and collaborate with team members, providing guidance and support in UX research best practices and methodologies

Advocate for the importance of UX research in achieving strategic objectives

Analyze and synthesize your research to create strong stories that resonate with audiences across design, product and technology

Be an expert in UX research methodologies and frameworks, applying them not only to your own work but introducing them to the broader digital research team and practice

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

UX ResearchHuman-Centered DesignQualitative ResearchQuantitative ResearchAgile EnvironmentFinancial Services Experience

Required

Bachelor’s or Associate’s degree or equivalent experience in fields such as Psychology, Sociology, Anthropology, Computer Science, Human-Computer Interaction or a related field

6+ years of proven experience as a UX Research or similar role, with a portfolio showcasing your ability to research to inform critical experience questions with extensive experience leading UX Research initiatives for digital products

Demonstrated expertise in UX research principles and methodologies and their limitations, including qualitative and quantitative research techniques

Strong problem-solving abilities, capable of uncovering actionable insights from complex data sets

Excellent communication and presentation skills, with the ability to articulate research findings to both technical and non-technical stakeholders

Proficiency in human-centered design, with a focus on understanding and addressing user needs

Leadership qualities, including the ability to inspire and motivate cross-functional teams towards a common goal

Excellent collaboration and teamwork skills, with the ability to work effectively with cross-functional teams in a fast-paced environment