127 applicants

Company

Therapy Brands · 2 days ago

Director, RCM Performance

Illinois, United States

Full-time

Remote

Director/Executive

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Responsibilities

Leads a team of resources with experience in various parts of healthcare provider Revenue Cycle processes.

Sets and helps guide objectives for work to meet the RCM financial and customer performance goals of daily operations, projects, and assignments.

Manages and monitors analysis of data and situations with a variety of factors.

Drives business and process improvements.

Manages team members to analyze data for anomalies, trends, and opportunities for improvement by workflow changes or technology.

Drives a culture that embodies the key values of the business and fosters high team member engagement.

Compiles and analyzes customer performance information monthly to provide detailed view of current performance, analysis on variances to goals, and business insights to drive operations activity/improvements.

Responsible for building RCM revenue forecast by customer as well as managing labor staffing models.

Prepare monthly RCM customer level revenue forecast using RCM services best practices. This role will provide a view against budget and leverage the key factors driving revenue to determine go forward forecasting. Tasks include the following:

Ensure these models are accurate, updated and that we continuously track their performance,

Produce a monthly report on model assumptions, their variances, and recommended changes,

Improve on existing models by identifying, measuring, and tracking leading indicators for volume-based revenue and properly monitor timing of bookings to revenue for each business line.

Work with operators and leverage data to provide insight into revenue variances.

Review monthly invoicing and revenue accrual process to make sure we are appropriately recognizing revenue. Will be a key liaison with accounting/finance on revenue issues. Will work with implementation to ensure solid ongoing processes to ensure invoicing.

Compile and analyze financial information focusing continuous improvement and variance analysis of RCM revenue and customer performance models.

Help define and evolve predictive operational metrics for the team by establishing tracking metrics and continuous feedback with cross functional partners. Collaborate with the RCM leadership team to inform decision-making with critical success metrics.

Sets targets with leadership and monitors performance and produces regular reporting of operational metrics to achieve customer performance targets.

Provides analysis of operations and financial data, including but not limited to specialty, brand, customer reporting, trend analysis, proformas, forecasts, staffing model.

Conducts research and analysis on key projects or initiatives and provides business insights to operations leadership.

Performs analysis of data and situations with a variety of factors.

Analyze data for anomalies, trends, and opportunities for improvement by workflow changes or technology.

Responsible for RCM Financials (list below but not limited to)

Budget

Cash

Forecast

Staffing

Productivity

Unbilled

Payments

Ownership of the development and analysis of operating and financial budgets/forecasts for RCM Revenue and Costs.

Provides variance analysis of budget vs. actual financial results for RCM, highlighting drivers behind significant discrepancies and material variances according to FP&A’s timelines, templates, and structure.

Monitoring of financial performance and operational performance metrics to help drive towards forecast and budget goals.

Own cost of revenue staffing models for RCM models ensuring they are properly maintained, accurate and updated. Provide views on staffing needs as well as analyze any expense/labor variances each month.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Revenue Cycle ManagementData AnalysisFinancial ForecastingBudget ManagementAnalytics ToolsProject ManagementProcess ImprovementStakeholder ManagementRoot Cause AnalysisDashboard Creation

Required

Experience in various parts of healthcare provider Revenue Cycle processes.

Ability to set and guide objectives for work to meet RCM financial and customer performance goals.

Experience in managing and monitoring analysis of data and situations with a variety of factors.

Proven ability to drive business and process improvements.

Experience in analyzing data for anomalies, trends, and opportunities for improvement by workflow changes or technology.

Ability to drive a culture that embodies the key values of the business and fosters high team member engagement.

Experience in compiling and analyzing customer performance information monthly.

Ability to build RCM revenue forecast by customer and manage labor staffing models.

Experience in preparing monthly RCM customer level revenue forecast using RCM services best practices.

Ability to ensure models are accurate, updated, and continuously track their performance.

Experience in producing monthly reports on model assumptions, their variances, and recommended changes.

Ability to improve existing models by identifying, measuring, and tracking leading indicators for volume-based revenue.

Experience in reviewing monthly invoicing and revenue accrual process.

Ability to compile and analyze financial information focusing on continuous improvement and variance analysis of RCM revenue and customer performance models.

Experience in measuring effectiveness of operations initiatives and defining predictive operational metrics.

Ability to set targets with leadership and monitor performance.

Experience in providing analysis of operations and financial data.

Ability to conduct research and analysis on key projects or initiatives.

Experience in performing analysis of data and situations with a variety of factors.

Experience in analyzing data for anomalies, trends, and opportunities for improvement by workflow changes or technology.

Ownership of the development and analysis of operating and financial budgets/forecasts for RCM Revenue and Costs.

Experience in providing variance analysis of budget vs. actual financial results for RCM.

Ability to monitor financial performance and operational performance metrics.

Ownership of cost of revenue staffing models for RCM models.