124 applicants

Company

Copy.ai · 1 week ago

Inside Account Director

United States

Full-time

Remote

Mid, Senior Level, Lead/Staff

3+ years exp

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Responsibilities

You will be on the front-line with clients daily and will be readily available to meet (virtually) with clients globally across time-zones and across industries.

You will become a subject-matter expert on Copy.ai ’s AI products and solutions, particularly Workflows, and will be the go-to point of contact for all of your prospective and current clients.

You will deeply understand each of your client’s needs and continue to expand our product offerings to them to continue to help them leverage AI to meet their goals.

You will provide world-class service to every client and treat them with white-glove service.

You will partner closely with the Solutions, Marketing, and Product Teams to ensure that we are delivering the best-in-class service to our clients, and are meeting every one of their needs and requests.

You will own the entire customer relationship journey from first contact through each annual renewal and continue to be the client champion.

You will dog-food Copy.ai ’s products and solutions and continuously provide feedback internally so that you can better have customer empathy and understanding.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

B2B SaaS salesAccount managementCustomer success managementSalesforceGoogle SuiteSlackNotionZoomSalesLoftGongAI sales experienceRelationship-oriented

Required

3+ years of progressive B2B SaaS tech sales and account management/customer success management experience

Customer-centric and relationship-oriented

Extensive knowledge of how complex B2B enterprise SaaS sales work

Experience crafting clever custom solutions for niche clients and their unique needs

World-class communicator both in verbal and written communication

Highly ambitious, a self starter, take initiative, and are driven results, metrics, and success driven

Highly organized, detail oriented, and reliably make all of your external and internal meetings, obligations, and deadlines

Experience using Salesforce, GoogleSuite, Slack, Notion, and Zoom

Preferred

Experience with Outreach, SalesLoft, and Gong

Technically minded and have prior experience working in AI sales or account management for a similar organization

Benefits

Excellent Medical Plans to choose from including HSA plans, PPOs, and HMOs from Kaiser and Aetna; Dental and Vision insurance through Guardian; Copy.ai pays up to $800/month per employee for monthly premiums

UNLIMITED PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation

401k plan and automatic 3% employer contribution from Day 1!!!!

Brand new work-sponsored computer

IRL / In-Person retreats throughout the year

Company

Copy.ai

Copy.ai is the perfect solution for enterprise marketing teams looking to improve their go-to-market strategy and streamline their content creation process.

Founded in 2020

Memphis, Tennessee, USA

11-50 employees