Oscar Health · 15 hours ago

Utilization Management Liaison Lead

United States

Full-time

Remote

Senior Level

$49K/yr - $64K/yr

2+ years exp

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Responsibilities

Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth and development, and associated HR administrative tasks

Manage your team’s outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise

Understand and be connected to the type of work your team does daily, being able to make volume-based decisions that best serve our customers.

Lead team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational goals

Promote team engagement by creating an inclusive and inviting culture that aligns with Oscar’s core values

Participate in continuous improvement activities that influence the improvement and development of a production team

Identify and close gaps on existing operational workflows

Work collaboratively across production and other Oscar teams to implement best practice

Compliance with all applicable laws and regulations

Other duties as assigned

Qualification

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People ManagementData AnalysisLean Six SigmaProcess ImprovementGoogle SuiteMicrosoft OfficeHealthcare ExperienceInsurance ExperienceProject Management