Press Ganey · 10 hours ago
VP, Business Systems (Workday)
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Responsibilities
Develop and execute a strategic vision for Workday, aligning it with our business objectives.
Collaborate with senior leadership to define the roadmap for Workday enhancements, integrations, Workday AI and feature adoption.
Stay abreast of industry trends and best practices related to Workday and other enterprise applications.
Lead end-to-end Workday enhancement projects, from requirements gathering to post-go-live support.
Work closely with internal cross functional teams as well as external partners to ensure successful deployment of new features and integrations.
Drive change management efforts to maximize user adoption and minimize disruption during transitions.
Engage with business leaders, functional teams, and end-users to understand their needs and pain points.
Foster strong relationships with HR, finance, and IT teams to ensure Workday aligns with their processes.
Advocate for Workday as a strategic enabler, emphasizing its impact on productivity and data-driven decision-making.
Establish governance processes for Workday, including implementation of changes, security controls, access management, and data privacy.
Ensure compliance with relevant regulations and internal policies.
Oversee any needed audits and address any audit findings related to Workday.
Engage with other platform teams to align on global data management.
Monitor system performance, identify system and process bottlenecks, and propose enhancements.
Define and manage to KPIs
Champion a culture of continuous learning, encouraging users to explore Workday’s full capabilities.
Manage all financial aspects for the department
Manage vendors engaged to maintain and enhance Workday and any other applications in the Enterprise ecosystem
Lead and manage small internal team and outsourced team responsible for maintaining, optimizing and enhancing outcomes supporting Press Ganey Forsta
Qualification
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Required
10+ years Proven track record in leading large-scale Workday implementations and managing the platform throughout its lifecycle.
Deep understanding of key business processes (Procure to Pay, Order to Cash, Hire to Retire, Record to Report) and best practices.
10+ years’ Experience leading, inspiring and guide teams, influencing stakeholders, and driving change and superior customer support.
Excellent communication and negotiation skills.
Deep understanding of Workday modules, including Financials, HCM, Payroll, Benefits, and Talent Management.
Experience with Workday integrations (EIB, Studio, Cloud Connect) and reporting tools (Workday Report Writer, Prism Analytics).
Visionary mindset to align Workday capabilities with organizational needs.
Ability to balance short-term tactical goals with long-term strategic vision.
Bachelor’s degree in Information technology, business administration, or a related field.
Preferred
MBA preferred.
Familiarity with other enterprise applications (e.g., Salesforce, other Tier 1 ERP, ServiceNow) is a plus.
Benefits
Competitive benefits package
Discretionary bonus or commission tied to achieved results
Company
Press Ganey
Introducing Human Experience (HX) healthcare, from the pioneers of healthcare transformation.