Proof (formerly Notarize) · 1 day ago

Lead Product Designer, Identity and Fraud Mitigation

United States

Full-time

Remote

Senior Level

$130K/yr - $208K/yr

6+ years exp

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Responsibilities

Work on large, strategic features in Proof’s identity and fraud mitigation space, accounting for multiple user groups, use cases, and industries. Wireframe, design, and prototype significant features in Figma that address needs of large customers, identity agents, and consumers with a variety of workflows and use cases. Iterate quickly to generate ideas, achieve a high level of quality and consistency, and work within our design system while pushing our visual design language forward.

Lead cross-functional discussions with product managers, engineers, and stakeholders to help clarify goals, define the problem you’re solving, and brainstorm solutions with team members. Partner with PMs and engineers to align on scope and ensure high quality launches. Delegate to and collaborate with other designers to see your vision through to a positive end result.

Contribute to vision-setting for the identity and fraud mitigation product space at Proof. Design compelling north star visions that the team can align to, and that can actively influence prioritization of investments in biannual roadmap planning.

Set a strong example for the rest of the design team in your design process. Showcase what being a lead product designer means through your sketches, file organization, research, presentations, and more. Collaborate with other UX team members by providing feedback in weekly design critiques, delegating tasks on cross-team projects, and mentoring more junior designers. Take initiative to improve the skills of the other designers on the team. Bring new tools, best practices, and processes to the design team in order to make everyone more effective.

Address users’ pain points while balancing business goals. Lead UX research and customer calls to better define the user journey. Collaborate with our Principal UX Researcher to drive forward strategic research. Use insights from qualitative and quantitative user data to inform your decisions and measure success.

Leverage UX tools in your research and design process to form hypotheses and measure success. Utilize FullStory to analyze user interactions and Pendo to deliver targeted in-app guidance and messaging.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product DesignFigmaUX ResearchDesign SystemWireframingPrototypingFullStoryPendoAccessibilityMentoring

Required

6+ years of experience as a product designer for responsive web apps, solving complex problems with thoughtful solutions.

Experience in designing for a multi-sided marketplace or multiple user types in a single ecosystem, and experience building 0 → 1 product platforms.

Strong product design skills. At Proof, our product designers are responsible for full-stack designing, from initial discovery to concept ideation to final visual designs. You must express your thinking at varying levels of fidelity – from hand sketches to rough prototypes to high fidelity mockups.

UX research best practices, including running usability tests and leading customer interviews.

Adaptability, someone who is comfortable pivoting quickly if business needs change or if new information is presented. The ability to balance different user needs and business priorities, and pull together concepts and iterate on designs based on feedback or changing scope is important.

A focus on designing with results in mind and without an ego. You must be comfortable taking feedback from designers, PMs, engineers, and senior leadership. You don’t get too attached to a specific design direction, and are eager to measure the success of a project based on its performance.

Strong storytelling skills. You'll need to motivate an audience with your vision and assure stakeholders of your design choices based on best practices and research.

The ability to create strong partnerships with your engineering counterparts. You collaborate with front and backend engineers from initial ideation and roadmap prioritization through implementation and launch of a feature. Experience working with a variety of engineering team types.

An understanding of the importance of accessibility in your designs. It’s part of your design process to make sure that your designs are accessible, and to make sure all designs that are shipped are accessible. You set a good example for the rest of the team when it comes to accessible designs.

Experience contributing to a design system on a small team. You’ve built reusable components in Figma that have been used by your teammates, and you have an interest in this area of product design.

Mentoring experience. Ability to deliver feedback that uplevels our craft and design quality.