Be an early applicantLess than 25 applicants

Company

DISH Network · 2 days ago

Field Resource Coordinator

Chandler, AZ

Full-time

Onsite

Entry Level

$21.25/hr - $21.25/hr

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AudioSatellite Communication

H1B Sponsor Likely

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Responsibilities

Communicating in real time with In-Home Service Professionals about any issues and the resulting changes to the routing

Working with technicians to accommodate same day customer appointments

Tracking and communicating appointments’ progress with field management

Referring and assigning additional jobs to external subcontractors

Answering incoming customer calls that arise and handling/transferring appropriately

Remaining sharp. Different tasks are done throughout the day that require significant attention and accuracy

Qualification

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Workforce Management SoftwareCustomer Relationship Management SoftwareSpanish Bilingual

Required

Bachelor's degree from a four year college or university is a plus; or a combination of education and experience

Be an advocate for our customers; have the drive to build your knowledge of the tools and resources to provide best-in-class customer service

Effectively communicate, both written and verbally, with all levels of the organization

Appropriately organize, prioritize, and monitor tasks for effective and efficient work completion

Adjust to changing responsibilities and priorities in a fast paced, growth-oriented, and time-critical environment

Have the drive to learn and master DISH’s workforce management (WFM) and customer relationship management (CRM) software

Preferred

Spanish bilingual is a plus

Benefits

Comprehensive benefits package including discounted DISH Network services

Paid time off

Medical

Dental

Vision insurance

401K

Employee stock purchase program

Tuition reimbursement

Flexible spending accounts

HSA

A 401(k) Plan with company match

Career opportunities

A flexible time away plan

Company

DISH Network

Glassdoor

3.3

DISH Network provides television entertainment and technology to customers with its satellite DISH TV and streaming SLING TV services.

Founded in 1980

Englewood, Colorado, USA

10001+ employees

https://www.dish.com

H1B Sponsorship

DISH Network has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (142)

2022 (228)

2021 (193)

2020 (133)