37 applicants

Company

Ellucian · 7 hours ago

Colleague ERP Technical Architect (100% remote)

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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EducationEnterprise Resource Planning (ERP)

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Communicates effectively and credibly with technical as well as functional staff, including those responsible for the execution of day-to-day operations through to those at the managerial and executive levels.

Serve as the primary contact regarding technical items within a project, liaising with other members of a virtual team where applicable

Ability to manage client expectations, ensure completion of engagements within an agreed-upon timeframe, and resolve client issues relating to the implementation of Ellucian’s solutions.

Consistently exceed expectations and responds promptly and professionally to client requests, seeking guidance as appropriate.

Leverages knowledge and prior experience to develop, present, and defend rational conclusions, recommendations and implementation strategies.

Anticipates and resolves software problems and solves difficult challenges with only occasional need for assistance from others.

Tracks formal questions and answers regarding requirements, business process, and desired outcomes.

Coordinate remote technical activities taking place and ensure all responsible parties are properly informed. This includes working with the Ellucian Cloud Services team and other technical teams.

Communicates effectively internally through written reports, regular meetings and teleconferences, keeping management and coworkers apprised of software and customer issues that impact the successful and smooth deployment of Ellucian solutions.

Assist in the development of back-up and recovery concepts/plan

Assist client Infrastructure Team on hardware, software management, and environment management

Assist client Infrastructure Team to provide appropriate (and secure) server/application access instructions for all consultants. Maintain this over time as new servers/products are implemented.

Facilitate the work of and provide support to the Integration Engineers and Data Migration consultants and Colleague Technicians.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Database ManagementERP ImplementationEllucian Colleague SaaSClient ManagementProject ManagementIdentity ManagementTechnical Writing

Required

5-7 years relevant database experience and 3-5 years IT technical management experience.

Experience with implementing large ERP systems.

Strong project management, organizational, and client facing skills.

Ability to manage multiple projects and work independently.

Demonstrated aptitude for logical application of problem-solving techniques. Ability to deconstruct complex technical issues to identify root cause issues.

Strong written and verbal communication skills.

Effective technical writing skills.

Strong presentation skills.

Passion for technology and software is a must.

Preferred

Experience with Ellucian Colleague SaaS is preferred.

Knowledge of Ellucian Experience, SSO, Identity Management, and Ethos is beneficial.

Benefits

Comprehensive health coverage: medical, dental, and vision

Flexible time off

Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests

401k w/ match & BrightPlan - to help you save for the future

Parental Leave

5 charitable days to support the community that supports us

Telemedicine

Wellness

+ Headspace Care (mental health)

+ Wellbeats (virtual fitness classes)

RethinkCare & Wellthy- caregiver support

Diversity and inclusion programs which provide access to internal employee resource groups

Employee referral bonuses to encourage the addition of great new people to the team

We Foster a learning culture with:

+ Education Assistance Program

+ Professional development opportunities

Company

Ellucian

Glassdoor

4.2

Ellucian delivers the software, services, and insights that help your institution thrive.

Founded in 1968

Fairfax, Virginia, USA

1,001-5,000 employees

http://www.ellucian.com/

H1B Sponsorship

Ellucian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (21)

2022 (28)

2021 (42)

2020 (30)