Modivcare · 1 day ago
Field Services Specialist
United States
Full-time
Remote
Entry Level
$16.36/hr - $22.09/hr
1+ years exp
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Responsibilities
Schedules field work in collaboration with organizational leadership.
Performs assisted scheduled and random visits to healthcare facilities and contracted providers to verify level of service, provider's adherence to contract standards for drivers and vehicles, and on-time performance.
Tracks and maintains train-the-trainer certification for Passenger Assistance.
Attends random or scheduled training sessions being conducted by third-party trainers to ensure trainers are maintaining the CTAA/NSC instructional standard.
Makes preliminary determination on trainer compliance with CTAA/NSC training.
Informs leadership of findings and provides support in creating an appropriate action plan.
Oversees training compliance with the organization's prescribed curriculum.
Supports network digitization, platform utilization, and other market specific initiatives.
Participate in other projects or duties as assigned.
Occasional business travel may be required.
Qualification
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Required
Experience in healthcare or compliance-related setting.
Knowledge of routine transportation and/or vehicle maintenance check-ups.
Knowledge of local area road laws and regulations and the ability to read and follow maps and/or GPS.
Excellent verbal and written communication and presentation skills with the ability to train a prescribed curriculum.
Ability to follow complex instructions.
Ability to work independently with minimal supervision.
Excellent organizational and time management skills to handle multiple tasks and meet deadlines.
Intermediate proficiency in Microsoft Word, Excel and Outlook.
Willing and able to travel locally 75%+ within assigned state.
Ability to use a hands-free mobile phone.
High School Diploma required.
One (1) plus years of field service experience.
Valid driver's license for the appropriate vehicle type.
Preferred
CTAA and/or NSC certifications is a plus.
Defensive Driving and PASS training is a plus.
Or equivalent combination of education and/or experience.
Benefits
Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Company
Modivcare
ModivCare is a healthcare services company that provides emergency medical transportation and care-centric solutions.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$525MKey Investors
JP Morgan Chase
2024-07-03Post Ipo Debt· $525M
2003-08-22IPO· undefined
Leadership Team
B
Barbara Gutierrez
Chief Financial Officer
Henry Toledo
Chief People Officer
Recent News
2024-11-08
markets.businessinsider.com
2024-05-24
Company data provided by crunchbase
