Selective Insurance · 6 hours ago

AVP, Corporate Claims Manager-GL (Remote)

United States

Full-time

Remote

Senior Level, Lead/Staff

$149K/yr - $225K/yr

10+ years exp

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Hiring Manager

Marcia Walker

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Responsibilities

Plans, controls and coordinates claims activity and workflow within claims unit/department in order to maintain the highest professional customer service and technical standards, and to ensure work is produced in a timely fashion and that all deadlines are met.

Ensures the timely settlement of claims and maintains acceptable closing ratios for the department.

Prepares operating budget for unit/department and monitors and controls expenses.

Recommends claims procedural changes and plans, organizes and implements these changes in accordance with company guidelines. Keeps current on all changes affecting work production.

Maintains override capability, authorizes settlements up to designated authority limits, and submits recommendations to designated officials for those claims in excess of authority level.

Oversees combined loss ratio and productivity numbers and ensures they are in compliance with company standards.

Oversees and controls allocated claims expenses.

Provides performance management activities for personnel measured against business objectives and claims activity.

Plans reviews and conducts claims reviews and settlement conferences.

Mediates complaints and disputes regarding claim resolution.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Claims managementComplex claims experienceLegal degreeMulti-jurisdictional legal issuesPerformance managementTrend analysisCoverage analysisLarge loss evaluationsMicrosoft OutlookMicrosoft ExcelMicrosoft PowerPointKeyboarding proficiencyStrategic thinking