PAR Technology · 16 hours ago
Support Engineer, Scan Data
United States
Full-time
Remote
Mid Level
$93K/yr - $120K/yr
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Responsibilities
Oversee and manage week-over-week and day-over-day scan data processes to ensure the timely submission and processing of data files.
Monitor system performance and respond to issues promptly to maintain smooth operations.
Other operational tasks as assigned by management.
Submit and manage scan data files, ensuring accuracy and completeness.
Identify, diagnose, and correct errors in file submissions and data processing.
Perform regular maintenance tasks to ensure the reliability and performance of scan data systems.
Troubleshoot and resolve technical issues related to Node.js applications and SQL databases used in scan data processing.
Develop and maintain scripts and tools using Node.js to automate routine tasks and improve operational efficiency for scan data processes.
Utilize intermediate SQL skills to manage and query databases effectively, ensuring accurate scan data handling.
Python knowledge is a plus for additional scripting and automation tasks.
Document all operational procedures, error corrections, and maintenance activities meticulously.
Maintain detailed records of system configurations, changes, and troubleshooting steps specific to scan data operations.
Work closely with other technical staff, third parties, support teams, and clients to address technical issues and requirements related to scan data.
Communicate effectively with stakeholders to provide updates and gather feedback on scan data processes.
Qualification
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Required
Bachelor’s degree in computer science, Information Technology, Engineering, or a related field; or equivalent experience.
Proven experience as a Support Engineer or in a similar operational role, with a focus on scan data solutions or similar systems.
Experience with Node.js development and intermediate SQL.
Proficiency in Node.js for developing and maintaining applications and scripts for scan data processes.
Intermediate SQL skills for querying and updating data, specifically for scan data.
Familiarity with SFTP, POS systems, and data processing workflows.
Excellent documentation skills with a keen eye for detail.
Ability to create clear and concise technical documents, user manuals, and procedural guides specific to scan data operations.
Strong problem-solving abilities and attention to detail.
Preferred
Basic understanding of Python is a plus.
Benefits
Unlimited PTO (Exempt Employees)
3+ weeks/ year of Vacation/ PTO (Non-exempt Employees)
Healthcare Benefits
Fitness/ Wellness Reimbursement ($300/year)
Internet Stipend (Remote employees)
Employee Stock Purchase Program
401k Match
Company
PAR Technology
PAR Technology creates and markets products that help restaurant and retail operators.
Founded in 1968
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$105M2020-02-06Post Ipo Debt· $105M
2011-01-03IPO· undefined
Leadership Team
Savneet Singh
CEO
Bryan Menar
Chief Financial Officer
Recent News
2024-06-04
Company data provided by crunchbase
