200+ applicants

Company

NVIDIA · 1 day ago

Technical Account Manager

California, United States

Full-time

Remote

Senior Level, Lead/Staff

$156K/yr - $247K/yr

8+ years exp

Maximize your interview chances

Artificial Intelligence (AI)GPU

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Em Begum

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Responsibilities

Taking ownership of and driving customer issues related to NVIDIA AI Enterprise deployments, both internally and at Cloud Service Providers (CSPs), from inception through to resolution.

Bringing independent analysis, communication, and problem-solving skills to improve the customer experience.

Collaborating closely with engineering teams to detail, reproduce, and resolve issues.

Authoring and incorporating technical solutions into our knowledge base.

Researching new use cases with GPUs to stay ahead in the industry.

Working on an offset schedule to cover Saturday and Sunday, ensuring continuous support.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

PythonCloud InfrastructureAI TechnologiesCSystem Software DevelopmentTeam-oriented Attitude

Required

BS in Computer Science, Electrical Engineering, Computer Engineering, or a related field, or equivalent experience.

8+ years of experience in system software development, cloud infrastructure, and troubleshooting customer issues.

Strong understanding of computer science concepts with excellent knowledge of Python and scripting methodologies.

Proven grasp of datacenter, cloud, and Artificial Intelligence technologies to provide comprehensive solutions for sophisticated installations, maintenance, or operations.

Superb professional-level interpersonal and communication skills, essential for working closely with customers and engineers.

A self-starter with a passion for solving problems, intellectual curiosity, positive approach, flexibility, analytical ability, self-motivation, and a team-oriented attitude.

Preferred

Experience as a developer and/or support team member addressing customer concerns for large enterprise/service provider customers at a company that produces AI and data analytics software.

Experience developing with C and/or Python.

Background in developing or debugging AI and data analytics software.

Benefits

Equity and benefits

Company

NVIDIA

Glassdoor

4.6

NVIDIA is a computing platform company operating at the intersection of graphics, HPC, and AI.

Founded in 1993

Santa Clara, California, USA

10,001+ employees

https://www.nvidia.com

H1B Sponsorship

NVIDIA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (735)

2022 (892)

2021 (696)

2020 (534)