Greenbox Capital ยท 1 week ago
Senior Salesforce Administrator
United States
Full-time
Remote
Senior Level
5+ years exp
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Responsibilities
Acts as the primary contact for operational support functions, including user administration, licensing, monitoring, and release schedules.
Collaborate in the design and implementation of system configurations and no/low-code solutions, such as Flows, Data Loader, and Reporting and Dashboards, under the guidance of Salesforce Architects and Technology leadership.
Participate in platform extensions through APIs and AppExchange solutions.
Works with colleagues to create prototypes and proofs of concept to define evolving requirements.
Maintains up-to-date status, next-steps and resolutions on support related requests, including escalations to either Product or Technology as needed.
Provides input for user stories, acceptance criteria, and requirements.
Ensures thorough documentation for all released features and functionality with each sprint.
Conducts business-facing demos of new features and functionality.
Supports quality assurance testing and deployment processes.
Serves as a liaison between business stakeholders and Technology colleagues for Tier 1 support and new work requests.
Qualification
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Required
Minimum 5 years of hands-on experience as a Salesforce Administrator, focusing on Sales and Service Cloud.
Expert knowledge of Salesforce security models, licensing, and platform capabilities.
Strong understanding of Salesforce analytics tools, including Lightning Report Builder and Dashboard management.
Proficiency in low and no-code Salesforce capabilities such as Flow, Data Loader, and SOQL query tools.
Excellent communication skills and relationship-building abilities.
Salesforce Certifications: Administrator, Advanced Administrator, Platform App Builder, Business Analyst.
Extensive hands-on experience in Salesforce administration with a focus on Sales and Service Cloud.
Agile Project Management: Experience working on an Agile methodology team, including all required Agile ceremonies, and sprint commitments.
Documentation and Demos: Ability to provide detailed documentation and conduct business-facing demos for new features and functionality.
Preferred
Experience in the financial services or FinTech industry, particularly in MCA services.
Additional Salesforce certifications, such as User Experience (UIX) Designer, Community Cloud, or Platform Developer.
Knowledge of Salesforce development technologies like Apex and Lightning Web Components.
Familiarity with integration strategies, including API Gateways and Big Data solutions, ideally on Microsoft Azure.
Company
Greenbox Capital
Greenbox Capital provides financial services such as merchant cash advances, business line of credit, small business and collateral loans.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jordan Fein
Founder and CEO
Company data provided by crunchbase
