ExamWorks · 4 hours ago
Manager of Benefit Services
United States
Full-time
Remote
Mid, Senior Level
7+ years exp
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Responsibilities
Builds and maintains a comprehensive Health and Welfare strategy within the U.S. and Canada that is aligned with business objectives, cost conscious and provides competitiveness attracting and retaining top talent.
Responsible for budgeting annual benefits expenditures, and regularly forecasting and analyzing benefit program performance.
Directs the design, implementation, and administration of employee health and welfare programs including, but not limited to: medical, dental, pharmacy, vision, life, disability, retirement and other related programs.
Closely partners with brokers/consultants, VP of HR, Finance and Executive team to review benefit plan options and performance and makes recommendations regarding short and long-term plan strategies.
Leads the delivery of benefit plans and ensures timeliness and accuracy of all benefit transactions.
Responsible for overseeing Retirement savings plan and all administrative and fiduciary responsibilities.
Oversees all onboarding and open enrollment activities and develops and distributes all communications relating to benefit enrollment company-wide.
Oversees department workload and structures department to maximize efficiency and prioritize in accordance with operational requirements and deadlines.
Regularly manages and coordinates with HRIS leadership and Benefits Specialist to ensure all system based data including design & setup, regular batch files & payroll feeds, and all other ongoing system related requirements are being met.
Ensures government compliance in all benefit, wellness, retirement savings programs and all regulatory communications.
Design, develop and deploy communication strategies and campaigns to educate and train staff on benefit plans and the value of programs offered.
Leads and/or assists with all compliance audits, partnering with legal, finance, HRIS, etc. and responsible for ensuring that all regulatory compliance requirements are met.
Manage relationships with third party vendors and ensures performance and compliance is achieved, spearheads pricing/renewal arrangements and maintains Service Agreements.
Review, investigate and/or reconcile plan or invoicing needs and works closely with benefit providers to resolve any discrepancies timely.
Evaluates and revises internal processes and controls as necessary to ensure compliance and increase efficiency.
Serves as a strong resource in managing all U.S. and Canadian leave of absence management policies and processes.
Analyzes leave of absence trends including current and intermittent leaves and strategizes with HR field staff to help decrease absences and/or loss of employee productivity. Provide guidance, support and training to HR field staff and/or field management on appropriate practices and procedures for leaves of absence.
Ensures up-to-date and accurate records of employee leaves are managed by internal staff and outsourced providers.
Ensures company compliance with FMLA, ADA, COBRA, ERISA, ACA, HIPAA and all other relevant state and federal regulations at all times.
Maintains current knowledge of healthcare reform and other legislative/regulatory changes and determines any potential impact to benefit plans, employees and the company. Advises senior level management on needed actions.
Involvement with special projects such as conducting due diligence and integrations relative to acquisitions.
Performs other miscellaneous duties as assigned by the Vice President, Human Resources.
Directly supervise and carry out managerial responsibilities in accordance with ExamWorks’ policies and applicable laws. Responsibilities include, but are not limited to:
Carries out all supervisory responsibilities in accordance with the company’s standards, policies, and all applicable employment laws.
Coach and mentor staff to ensure each team member excels individually and engages and motivates the team to work together towards the success of a common goal and superior customer service.
Develop the Benefits team, including professional growth and development opportunities, and creating an environment of service, knowledge, and accountability.
Provides support, training, tools, and techniques to assist staff in achieving goals and standards.
Oversees the completion and approval of department staff timecards and coordinates overtime as needed.
Responsible for the departments hiring and employee separation needs.
Communicates change effectively and prepares and supports those affected by change accordingly.
Actively participates in observing employee performance and documents performance issues as needed.
Supervise insubordinate staff when warranted and initiate corrective or disciplinary actions as required.
Actively participates in successfully conducting and completing annual performance evaluations.
Ensure all staffing needs are met and the best working environment is achieved.
Qualification
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Required
Bachelor degree in Human Resources, Business Administration, Finance or related field
7 years in progressive Benefit and Leave Management
Minimum of 3 years direct supervisory/management experience
Minimum of 7 years of progressive experience with benefit design and program management
Established experience analyzing benefit plan and vendor performance with a focus on cost containment
Comprehensive knowledge of federal and state regulations governing benefit and compensation programs, including but not limited to ERISA, COBRA, HIPAA, FMLA, PPACA and associated accounting and tax requirements
Deep knowledge of current Health Care Reform (ACA) legislation requirements
Strong interpersonal skills and the ability to interface with all levels within the company
Proven strength as team leader, and able to collaborate with and work across multiple locations, functions and disciplines
Proven success working in a fast-paced, rapidly growing or changing organization
Ability to understand, adapt and react to business needs and/ or strategic/regulatory needs
Ability to understand, develop and evaluate plan proposals (RFP's)
Uses good judgment and includes the appropriate people in the decision-making process
Superior oral and written skills as well as proven success developing and delivering impactful presentations
Possess strong mathematical, financial, analytical and negotiating skills
Advanced user in multiple software programs, including, but not limited to, Microsoft Word, Outlook, Excel, PowerPoint, and the Internet
Proven effectiveness at being flexible, creative, team oriented, and results-driven
Ability to collect and research data to analyze complex or diverse information
Identifies and resolves problems in a timely manner
Demonstrates the ability to develop alternative and effective solutions
Must be able to work independently, prioritize work activities and use time efficiently
Must be able to maintain confidentiality and serve as a trusted resource
Must maintain a professional and clean appearance at all times consistent with company standards
This position demonstrates exceptional leadership and ensures all practices are carried out in the most effective and efficient way possible
Preferred
Canadian benefit plan experience
CEBS and/or SPHR
Benefits
Medical
Vision
Dental
Paid time off
401k
Company
ExamWorks
ExamWorks provides medical examinations, peer reviews, bill reviews, Medicare compliance service and IME-related services.
5,001-10,000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-06-22Acquired· by CVC Capital Partners
2010-10-28IPO· nyse:EXAM
Leadership Team
Doug Taylor
Vice President
Krista Ciccozzi
Service Desk Director
Recent News
2023-12-27
2023-12-27
Company data provided by crunchbase
