P&A Group, Inc. · 4 days ago
Client Support Specialist
Williamsville, NY
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Administers all reimbursement account programs, including but not limited to FSA, DCA, Parking, Commuter, MERP/HRA, Lifestyle account.
Administers assigned case load to ensure optimal client/customer satisfaction and performs all phases of case record keeping procedures.
Performs all necessary discrimination tests.
Review daily flex claims and claim queues to ensure accurate and timely participant reimbursement.
Responsible for providing excellent customer service by responding to emails, and voicemails within P&A's established standards.
Monitors and tracks accounting related functions such as disbursement check register, billing, month-end reporting.
Reconciles and monitors the posting of employer deposits, accounting for all changes, terminations, and new hires.
Qualification
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Required
Associates Degree required; Bachelor’s Degree preferred
1 – 2 years of Reimbursement Account Services experience is required
Intermediate knowledge of Microsoft Office Skills – Excel, Word, Outlook
Excellent problem-solving skills with high attention to detail
Solid oral and written communication skills
Comfortable working in a result driven team environment
Self-starter with the ability to work independently in a fast-paced environment with critical deadlines
Strong attention to detail, ability to prioritize and use time management skills and ability to work independently with critical deadlines.
Preferred
Bachelor’s Degree preferred
Benefits
Health Insurance (100% fully paid employee coverage)
Medical Expense Reimbursement Account that covers almost all of your out-of-pocket medical costs
Dental Insurance (100% fully paid employee coverage)
Vision Insurance
Short Term & Long Term Disability (100% Employer Paid)
Employer Matching 401(k) Plan
Casual Dress Environment (We want you to be comfortable, too!)
Company
P&A Group, Inc.
P&A Group is a human resources company providing legal and regulatory compliance support services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Joseph Priselac
Chief Executive Officer
Gregory Zilliox
CTO, Director of IT Services
Company data provided by crunchbase
