Convey Health Solutions · 4 days ago
Configuration Analyst
United States
Full-time
Remote
Mid Level
$75K/yr - $88K/yr
3+ years exp
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Hiring Manager
Alex Vital
Insider Connection @Convey Health Solutions
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Responsibilities
Configure systems for client use based on documented client requirements using programming logic and techniques
Analyze business requirements and provide recommendations for system configuration that will result in optimum user experience and maximized product value
Assist the client management team with investigation and resolution of technical system issues
Recreate, analyze, and resolve configuration issues in a timely manner through root cause analysis
Complete internal quality assurance and user acceptance testing for work product
Identify improvement opportunities and work cross-functionally to drive process enhancements in order to deliver best in class service to clients
Promote performance excellence by demonstrating integrity, dedication, fairness, and accountability
Contribute to the achievement of Convey goals and objectives by performing other duties and special projects as assigned
Qualification
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Required
Configure systems for client use based on documented client requirements using programming logic and techniques
Analyze business requirements and provide recommendations for system configuration that will result in optimum user experience and maximized product value
Assist the client management team with investigation and resolution of technical system issues
Recreate, analyze, and resolve configuration issues in a timely manner through root cause analysis
Complete internal quality assurance and user acceptance testing for work product
Identify improvement opportunities and work cross-functionally to drive process enhancements in order to deliver best in class service to clients
Promote performance excellence by demonstrating integrity, dedication, fairness, and accountability
Contribute to the achievement of Convey goals and objectives by performing other duties and special projects as assigned
Demonstrated understanding of programming and software system logic and functionality
Experience with Agile methods of software development
Excellent written, verbal and interpersonal communication skills
Ability to communicate across all levels of an organization, including senior leaders and C-suite executives
Excellent documentation skills and a strong attention to detail
Superior organization and time management skills
Excellent problem-solving skills, including the ability apply critical thinking to define problems, establish facts, and draw valid conclusions
Ability to work independently with minimal supervision, in a fast-paced environment with potential interruptions
Ability to manage small, medium, and large-scale projects while adhering to strict deadlines
Advanced skill in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Visio
Team player who contributes to success of the department and company
Bachelor's Degree or related qualification
Project management certification or three (3) or more years of experience in a comparable or complementary position leading projects
Preferred
Experience in the Medicare Managed Care environment preferred, but not required
Company
Convey Health Solutions
Convey Health is a provider of end to end member enrollment, service, administration and wellness solutions for our carrier and PBM clients.
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2022-06-21Acquired· by TPG ($1.1B)
2021-06-15IPO· nyse:CNVY
Leadership Team
Daniel Finke
CEO
John Steele
Executive Vice President of Technology Enabled Solutions
Recent News
2024-04-08
2024-02-15
Company data provided by crunchbase
