Pearson · 7 hours ago

Senior Staffing Administrator

Philadelphia, PA

Full-time

Remote

Entry Level

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Responsibilities

Recommends improvements to workflows and processes within assigned work functions to enhance customer service, efficiency, and/or effectiveness

Provide knowledgeable responses to inquiries in a courteous and professional manner.

Contribute to ongoing department process development and improvement.

Track, update, and organize team resources daily.

Assist staffing team with various off-peak season improvement projects.

Work with Supervisor Staffing team and Supervisor Support manager to train on standard project staffing processes and procedures.

Respond to Supervisor inquiries sent to team email inbox when needed.

Perform other related duties as assigned.

This position may include weekend shifts.

Qualification

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Microsoft Office SuiteHuman Resources experienceStaffing placements experienceCustomer service skills

Required

Minimum college or technical training preferred, or a combination of education and experience

Ability to work in a fast-paced and high-volume environment, being agile and adaptable to changing needs

Ability to take direction, initiative, and use independent and good judgment to meet multiple deadlines and make decisions.

Ability to handle sensitive and confidential issues in a professional manner.

Self-starter with proven ability to follow through on multiple tasks, prioritize, maintain a positive attitude, and create a positive candidate experience simultaneously.

Ability to work independently and meet deadlines.

Excellent time management, organizational skills, and strong attention to detail

Demonstrated strong written and verbal communication skills.

Excellent customer service and written and verbal communication skills, with the ability to work with diversified internal and external stakeholders and communicate effectively via phone and email

High-level proficiency in Microsoft Office Suite including Excel, Word, and Outlook