Globe Life · 4 days ago
Customer Service And Sales Support Representative
Windsor, CA
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Respond to customer inquiries via phone, email, and chat
Resolve customer complaints and concerns in a timely and professional manner
Provide product information and solutions to customers
Support the sales team with lead generation, data entry, and sales research
Maintain accurate records of customer interactions using our CRM system
Identify and escalate potential sales opportunities to the sales team
Collaborate with internal teams to resolve customer issues and improve processes
Qualification
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Required
1+ year of customer service and sales support experience
Excellent communication, problem-solving, and interpersonal skills
Ability to work in a fast-paced environment and prioritize tasks effectively
Strong computer skills and proficiency in CRM software
Ability to work collaboratively in a team environment
High school diploma or equivalent required
Preferred
Degree in Business, Marketing, or related field
Benefits
A supportive and collaborative team environment
A strong commitment to employee development and growth
A competitive compensation package
A dynamic and innovative work environment
A comprehensive training program to ensure your success
Company
Globe Life
Globe Life is an insurance company.
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$250M2024-08-15Post Ipo Debt· $250M
2019-08-09IPO· nyse:GL
Leadership Team
Frank Svoboda
Executive Vice President and Chief Financial Officer
M
Matthew Darden
Executive Vice President and Chief Strategy Officer
Recent News
2024-10-24
Company data provided by crunchbase
