Zaelab · 4 days ago
Functional Consultant
United States
Full-time
Remote
Mid Level
3+ years exp
Maximize your interview chancesConsultingE-Commerce
Hiring Manager
Anton Taranenko
Insider Connection @Zaelab
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Responsibilities
Conduct research into clients’ use of Salesforce or B2B Configuration Experiences, producing a report of findings with recommended steps and a roadmap for solutions
Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
Gather and analyze business requirements and provide recommendations for improving business processes and leveraging Salesforce B2B Commerce & CPQ capabilities.
Become the subject matter expert in the domain of CPQ & implementation of custom product configurators using technologies such as Logik.io
Lead business process mapping sessions and create functional requirements documentation.
Work with technical teams to ensure the effective implementation of solutions and ensure they meet business needs.
Collaborate with cross-functional teams to drive adoption of Salesforce B2B Commerce and ensure successful rollouts.
Provide training and support to end-users and internal stakeholders
Perform gap analysis, identify and prioritize enhancements to existing systems and processes
Troubleshoot issues, identify root causes and provide solutions to improve the overall user experience
Keep up-to-date with Salesforce B2B Commerce best practices and changes in the industry
Act as a liaison between business stakeholders and technical teams to ensure alignment and effective communication
Participate in project planning, scoping and estimation activities
Manage and conduct requirements gathering, stakeholder interviews and initial client discover work
Lead testing efforts in conjunction with the Project or QA Manager, including the design and execution of test scripts and scenarios
Prepare training materials appropriate for target audiences and developed solution and conduct training sessions
Assist with gap analysis, business process redesign, roadmap planning and developing proof-of-concepts
Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members
Qualification
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Required
Bachelor's degree in Business Administration, Computer Science, or related field.
3+ years of experience as a Business Analyst or equivalent role in B2B. It’s desirable that you have a focus on Salesforce B2B Commerce and/or CPQ (building custom product configurators)
Strong understanding of B2B business processes and solutions.
Ability to drive & define B2B experience based solutions, and the technologies that will enable them
Proficient in Salesforce B2B Commerce, including setup and configuration, order management, and integrations.
Excellent written and verbal communication skills and the ability to present complex information in a clear and concise manner.
Ability to work effectively with cross-functional teams and lead business process mapping sessions.
Strong problem-solving and analytical skills, with the ability to troubleshoot and find solutions to complex business problems.
Previous expertise in building customized configure, quote and price (CPQ) or B2B commerce solutions
A hands-on approach to solution delivery with the team. You’ll do more than just create diagrams.
A proactive personality, with a can-do attitude.
Excellent relationship-building skills.
Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results.
Available and responsive to questions, clarifications and instructions.
Ability to tailor communication to multiple audiences at all levels.
A self-starter, experienced in leading projects or delivery work streams.
Outstanding written communication skills.
Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence.
A strategic approach to solution design, with a proven ability to develop and execute tactical plans to support the strategy.
Excellent ability to coach, motivate and direct work tasks to a multidisciplinary team of Salesforce professionals.
Preferred
Past experience building custom product configurators with Logik.io
Active in the Salesforce community
Past experience writing Javascript or SF APEX and/or working with APIs (REST)
Salesforce certifications desired: Platform Administrator, CPQ Specialist
Benefits
Competitive compensation depending on experience and skills
Unlimited, paid time off and vacation
Budget for certifications and IT conferences
Friendly team to work with around the world
Health Insurance
401K
Company
Zaelab
Win by accelerating your B2B digital commerce innovation
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.25MKey Investors
Superstep Capital
2023-03-28Series Unknown· Undisclosed
2013-12-01Seed· $0.25M
Leadership Team
Evan Klein
President, CEO
Recent News
2024-11-08
2024-11-05
Company data provided by crunchbase
