79 applicants

Company

ELEKS · 3 days ago

Engagement Manager (USA), #TSCM-37862

United States

Contract

Remote

Mid Level

4+ years exp

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ConsultingEnterprise Software

Growth Opportunities

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Responsibilities

Drive new business opportunities focused on financial results and customer satisfaction, acquiring clients, negotiating terms, and concluding commercial contracts

Conduct sales activities, crafting tailored presentations and offers that align with client needs and company standards

Act as the main point of contact during presales, managing client relationships, stakeholder expectations, and defining a stakeholder map to streamline communication

Gain in-depth understanding of client business needs, industry standards, and internal processes to enhance collaboration and project alignment

Lead the presales team, selecting the optimal project approach, business model (fixed-price, dedicated team, T&M), and ensuring thorough preparation for proposals

Address client RFI/RFP questions and provide required vendor information, following guidelines on ELEKS’ financial and legal disclosures

Lead the creation of high-quality proposals aligned with client requirements, addressing all vendor selection criteria and client-specific needs

Identify and address risks within the engagement process, future client collaboration, and project-specific concerns

Manage discovery or audit projects for enterprise clients, acting as PM and ensuring deliverables meet quality standards

Organize and document lessons learned from both won and lost opportunities to continuously improve engagement processes

Contribute to best practices for engagement with enterprise accounts, working closely with ELEKS business development teams to convert leads into active projects

Follow ELEKS' sales process, ensuring transparency with internal stakeholders (Financial, Legal, and Delivery departments) during presales

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Bid Management ExperienceProposal Management ExperienceRFP Management ExperienceFluent EnglishAnalytical Problem-SolvingMultitasking ExpertiseTechnical AcumenBusiness AcumenPMP CertificationAPMP CertificationHealthcare ExperienceStrategic AnalysisMulti-Project ManagementUS Market KnowledgeBid Management SoftwareMS Office ProficiencyBudget ManagementStakeholder CollaborationHigh AdaptabilityExceptional Communication

Required

Bachelor’s degree in Computer Science, Business, or related field; MBA is a plus

PMP, APMP, or related certifications are advantageous

4+ Years in Bid/Proposal Management: Proven success managing complex RFPs and large-scale contracts, ideally in healthcare

Pre-Sales & RFP Expertise: Track record of leading pre-sales activities, proposal development, and contract negotiation

Strategic Analysis: Experience in analyzing market trends and competitor activity to craft winning proposals

Multi-Project Management: Skilled at managing multiple pre-sales projects (5+ at a time)

US Market Knowledge: Familiar with US contract laws and regulations

Technical Skills: Proficient in bid management software and MS Office

Budget Management: Skilled in cost control and budget oversight

Stakeholder Collaboration: Strong interpersonal skills to work across teams and influence stakeholders

Fluent English: Native-level proficiency in written and spoken English

Exceptional Communication and Interpersonal Skills: Strong written, verbal, and presentation abilities, with a talent for engaging clients and stakeholders effectively

Leadership and Team Collaboration: Demonstrated leadership skills with the ability to motivate cross-functional teams, manage resources, and guide projects to success

Analytical and Creative Problem-Solving: A sharp analytical mindset, combined with innovative thinking, to tackle challenges and devise effective solutions

Conflict Resolution and Negotiation: Skilled in navigating conflicts and resolving issues, ensuring positive outcomes for both clients and the organization

High Adaptability in Pressure-Driven Environments: Thrives under pressure, capable of managing multiple priorities and deadlines in a fast-paced, dynamic setting

Multitasking Expertise: Proficient at juggling multiple pre-sales projects simultaneously, demonstrating organizational skills and prioritization

Technical and Business Acumen: Knowledge of industry standards with the ability to understand complex technical and business requirements

Preferred

Healthcare Industry Experience: Prior experience managing pre-sales engagements within the healthcare sector, with familiarity in addressing healthcare-specific regulatory and compliance requirements