MARVEL Infotech Inc. · 3 days ago
Language IVR Testing Specialist (Russian, Cantonese, and Mandarin)
United States
Contract
Remote
Mid Level
Maximize your interview chancesConsultingProject Management
Hiring Manager
Meenakshi A.
Insider Connection @MARVEL Infotech Inc.
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Conduct IVR testing in Russian, Cantonese, and Mandarin, ensuring accuracy, usability, and functionality in all target languages.
Design and execute test plans and cases for IVR systems, focusing on language-specific nuances and user experience.
Analyze and report testing outcomes, identifying issues and working with relevant teams to resolve them promptly.
Collaborate with stakeholders to refine and improve IVR test cases and user flows.
Use testing tools like ALM for tracking and managing testing activities, ensuring comprehensive test coverage and documentation.
Work with Twilio or other IVR platforms to integrate and test voice interactions in target languages.
Coordinate with QA, development, and product teams to maintain high-quality standards in IVR functionality and user experience.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Proficiency in Russian, Cantonese, and Mandarin for testing and validation purposes.
Proficient in testing tools such as ALM (Application Lifecycle Management).
Excellent collaboration and interpersonal skills, with a proven ability to work effectively in cross-functional teams.
Detail-oriented with strong analytical and problem-solving skills.
Preferred
Strong background in IVR testing, with experience in test design, execution, and reporting.
Familiarity with IVR platforms, including Twilio, or equivalent IVR technology.
Bachelor’s degree in computer science, Linguistics, or a related field (preferred but not required).
Company
MARVEL Infotech Inc.
COMPANY MARVEL INFOTECH, Inc.
Founded in 2000
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
