JLL · 3 days ago

Technology Enablement - Onboarding - IFM Analyst

New York, NY

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Support tasks related to Client Transitions for new JLL IFM accounts, expansions or renewals as required utilizing JLL Corporate Services standard processes and best practices as required.

Participate in MSA review with AD, Account and Transition Teams, ensure IFM SOW delivered as required.

Collaborate with Product/Service Leads to identify foundational transition items as required to support IFM SOW.

Communicate project objectives including detailed understanding of client expectations, status of deliverables and success criteria.

Identify, document, and share Account 'go forward' Foundational expectations to include as required: Operational Manuals, Roles and Responsibilities, Program Development such as Preventative Maintenance, EHS, BCP, and procedures i.e. MOP/SOP

Collaborate with Platform/CSTMO/Product Owners/Service Leads to identify post go-live resources as required to support IFM SOW.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Facilities Program ManagementProgram managementTeam managementRelationship buildingMicrosoft ProjectMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Required

5 + years’ experience in Facilities Program Management across multiple functional areas with deep technical knowledge of Facility/Account Management.

Must have excellent leadership, team management and relationship building skills.

Detail driven and oriented with ability to drive results through Deployment Team.

Solid program management and problem-solving skills with the ability to focus both strategically and tactically to achieve firm and client business goals.

Self-directed, with the ability to work independently and manage communications up and down in the organization.

Highly skilled in time management to facilitate involvement in multiple projects.

Excellent business and communication skills (written and oral).

Leadership qualities such as conflict/issue resolution skills.

Multi-tasking abilities with strong organizational skills.

Excellent business and communication skills (written and oral) with Advanced Computer skills in Microsoft Project, Excel, Word, Power Point.