Universal Instruments Corporation · 3 days ago
Field Engineer II - Chicago/WI/MN Region
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Manufacturing
No H1BU.S. Citizen Only
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Responsibilities
Plans customer installations by coordinating customer support logistics and site preparation.
Installs UIC machines and systems ensuring customer acceptance is completed in a timely manner.
Trains customers on proper operation, programming, and maintenance of UIC machines and systems.
Monitors customer's workflow, work methods, and processes.
Makes operational or process recommendations to achieve optimal machine and systems performance.
Services customer accounts.
Performs preventative maintenance, machine and process audits, technical phone support and other services.
Troubleshoots and resolves machine and system problems.
Repairs, updates, and retrofits machines and systems with UIC hardware, spare parts, and software solutions.
Submits reports on machine and system installations, warranty repairs, overall performance levels, problems, and product improvement or enhancement opportunities to UIC product teams and engineering personnel.
Collects and analyzes machine and systems performance data as required.
Qualification
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Required
BS or BT degree in a technical discipline OR relevant Associate's Degree or equivalent course work in vocational or military training, highly preferred.
2+ years related experience required.
Strong oral, written, interpersonal, and problem solving skills are required.
Computer literacy is required.
Ability to travel to customer sites on next-flight (20%+) or regional travel (50%+) basis is routinely required.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR.
Benefits
Robust Benefits
Company
Universal Instruments Corporation
We are a technology leader in the design and manufacture of precision automation solutions for the semiconductor and electronics manufacturing industry.