69 applicants

Company

Brillio · 3 days ago

Language IVR Testing Specialist - R01543549

Edison, New Jersey, United States

Full-time

Remote

Mid Level

$60/hr - $65/hr

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Responsibilities

Conduct IVR testing in Russian, Cantonese, and Mandarin, ensuring accuracy, usability, and functionality in all target languages.

Design and execute test plans and cases for IVR systems, focusing on language-specific nuances and user experience.

Analyze and report testing outcomes, identifying issues and working with relevant teams to resolve them promptly.

Collaborate with stakeholders to refine and improve IVR test cases and user flows.

Use testing tools like ALM for tracking and managing testing activities, ensuring comprehensive test coverage and documentation.

Work with Twilio or other IVR platforms to integrate and test voice interactions in target languages.

Coordinate with QA, development, and product teams to maintain high-quality standards in IVR functionality and user experience.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

CucumberJenkinsPostmanSeleniumIVR testingRussian languageCantonese languageMandarin languageSystem Integration testingTDD - Test Driven DevelopmentTest Data ManagementZephyrALMTwilioCollaboration skills

Required

Proficiency in Russian, Cantonese, and Mandarin for testing and validation purposes.

Strong background in IVR testing, with experience in test design, execution, and reporting.

Familiarity with IVR platforms, including Twilio, or equivalent IVR technology.

Proficient in testing tools such as ALM (Application Lifecycle Management).

Excellent collaboration and interpersonal skills, with a proven ability to work effectively in cross-functional teams.

Detail-oriented with strong analytical and problem-solving skills.

Preferred

Bachelor’s degree in computer science, Linguistics, or a related field (preferred but not required).

Company

Brillio

Glassdoor

3.9

Brillio is a technology consulting and technology services company focused on the implementation of digital technologies.

Founded in 2014

Santa Clara, California, USA

5,001-10,000 employees

http://www.brillio.com

H1B Sponsorship

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2020 (339)