Xcelerate Solutions · 3 days ago

DHS Case Reviewer

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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B2BRobotics

Growth Opportunities

No H1B

Security Clearance Required

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Responsibilities

Coordinating and effectively communicating with all personnel within the program, including 1099 field investigators.

Managing all investigative Add Leads requests on cases, including scoping leads in the Case Management System.

Performing QC of case received documents, attachments and materials.

Analyzes public records, such as law enforcement reports, bankruptcies, judgements, and collection actions against the subject of investigations.

Performing review duties to include QC of leads scheduled, assigned and accepted by field investigators to ensure case coverage is met.

Performing a check of completed field investigations for compliance with national standards (FIS-Federal Investigative Standards) and DHS customer requirements and if additional work or corrections are needed to ensure this is completed.

Scoping received cases and inputting into the case management system.

Monitoring timeliness of items being worked in the case life cycle to ensure records and interviews are completed in a timely manner.

Monitoring Quality of completed investigative work and report areas of improvement to Reviewer Supervisor to coordinate with training.

Assemble a Draft ROI once all required coverage and field work are completed.

Brings conclusion to investigations in a rapid, suspense-oriented work environment.

Apply Federal Investigative Standards, EFI Model and DHS coverage requirements to submitted investigations.

Qualification

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Federal Background InvestigationsBusiness solutions softwarePC proficiencyInformation synthesis