InformData ยท 3 days ago
Operations - Verifications Specialist
United States
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Handle inbound and outbound calls to academic institutions and employers, academic institutions, military institutions and professional references to verify candidate information
Maintain professionalism on calls and in all internal and external communications
Maintain and improve quality of results by adhering to standards and guidelines
Handle escalated cases with academic institutions and employers to verify candidate information
Qualification
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Required
Professional verbal and written communication skills
Exceptional active listening skills with ability to capture what is being stated accurately
Ability to navigate through multiple computer applications with speed and accuracy
Persistency, ability to probe effectively
Ability to quickly and accurately document information
Excellent judgement with ability to report accurate content
Ability to problem solve complex issues and use analytical skills
Ability to maintain a high level of organization
Ability to multitask and follow assignments to completion with high attention to detail
Adaptable
Team oriented
Ability to type 40 WPM or more
Solid accuracy of grammar and spelling
High School diploma or equivalent experience
Proficiency in data collection and computer applications
6 months previous customer service and call center experience
Previous data entry experience
Company
InformData
InformData is an information technology company that provides data supply chain services.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Vanek
Founder and CEO
Greg Jones
Chief Product Officer
Recent News
Company data provided by crunchbase
