Elavon Europe ยท 3 days ago
Call Center Collector
Remote, KS
Full-time
Remote
Entry Level
$20/hr - $24.01/hr
1+ years exp
Maximize your interview chancesFinancial Services
Insider Connection @Elavon Europe
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Responsibilities
Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer system
Provide excellent customer service, critical thinking, and remaining solution-focused throughout customer interactions
Educating and arranging repayment schedules in order to meet department goals and deadlines
Performing collection activities in accordance with state and local collections laws to collect past due customer accounts
Qualification
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Required
High school diploma or equivalent
Minimum one year of experience in collections and/or customer service activities
Preferred
Some knowledge of loan collection policies and procedures, fair debt collection practices, and related laws
Strong customer service/relations skills
Ability to identify and resolve exceptions and to organize and interpret information
Good verbal and written communication skills
Problem-solving/critical thinking skills
Familiarity with Microsoft Excel
Proven time-management skills
Experience in working with targets and deadlines
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
Elavon Europe
People come first at Elavon. Our payments experts deliver tailored and reliable solutions to power the payments of our customers.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Alexander Klasson
Head of Sales & Partnerships | SMB DACH & BENELUX
Company data provided by crunchbase
