Technical Account Manager @ Microsoft | Jobright.ai
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Microsoft · 4 days ago

Technical Account Manager

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Responsibilities

Act as trusted technical advisor to clients, field teams, and partners through deep understanding of the Microsoft Advertising Platform and online advertising industry. Establish deep client relationships with key technical and product decision makers to influence product adoption, grow share of wallet, and exceed client goals.
Ability to implement high-performance solutions across teams and environments with minimal help. You’ll also monitor telemetry data and perform analyses to identify patterns that reveal errors and unexpected problems.
Respond to incidents by identifying the level of impact, troubleshooting basic issues, suggesting/deploying appropriate fixes, and implementing automation recommendations to prevent recurring issues. You’ll also follow prescriptive guidance for security, privacy, and compliance standards.
Solid collaboration within and across teams by proactively and systematically sharing information. You’ll also support your work with others by proactively managing dependencies.
You will improve the development and operations of systems, platforms, or product features by sharing insights and best practices. You’ll do this by participating in design reviews, incident drills and debriefs, and regular meetings.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

JavaScriptPythonSQLClient-facing Technical ExperienceHTTPHTMLJSONRESTOnline Advertising KnowledgeBig Data PlatformsData AnalyticsTechnical Account ManagementProject ManagementSAMLService Engineering

Required

Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, service engineering, or systems engineering + OR equivalent experience.
Working knowledge of technologies including JavaScript, Python, SQL, HTTP, HTML, JSON, cookies/sessions, REST, SAML, etc.
Experience designing and improving project management process and methodology.
2+ years of client-facing technical experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.

Preferred

5+ years in software/solutions engineering, technical account management, sales engineering, integration consulting, or related roles.
Experience in online advertising industry - knowledge of CPC/CPM/other models, ad serving, ad operations, campaign management.
Experience with big data platforms and large volume data analytics.

Company

Microsoft

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Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.

H1B Sponsorship

Microsoft has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (5862)
2022 (11005)
2021 (8174)
2020 (6856)

Funding

Current Stage
Public Company
Total Funding
$1M
Key Investors
Technology Venture Investors
2022-12-09Post Ipo Equity· Undisclosed
1986-03-13IPO· nasdaq:MSFT
1981-09-01Series Unknown· $1M

Leadership Team

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Clare Barclay
Chief Executive Officer, Microsoft UK
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Helene Barnekow
CEO Microsoft Sweden
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Company data provided by crunchbase
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