First Citizens Bank · 3 days ago
Device Engineer – Digital Workplace (Remote)
North Carolina, United States
Full-time
Remote
Mid, Senior Level
$110K/yr - $130K/yr
6+ years exp
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Responsibilities
DESKTOP COMPUTER OPERATING SYSTEMS – Contributes to the design, build, test and deployment of desktop operating system standards utilizing desktop management tools, scripting tools and centralized directory policies to expand, reduce and control access. Maintains knowledge on new releases and continuously builds for onboarding them in the enterprise.
MULTI-TIER AND CLOUD INFRASTRUCTURE – Contributes to the design, build, test and deployment multi-tier on-premise and cloud-based solutions that deliver end user services. Configure and optimize server operating systems and databases for maximum availability and resiliency. Build dependable disaster recovery strategies pairing high availability technology with business continuity processes.
CONFIGURATION MANAGEMENT – Contributes to the design, build, test and deployment of configurations as part of a configuration management system to efficiently distribute operating system upgrades, patches, drivers and software in a global network.
TEAM PLAYER – Acts as a team player supporting peers, department management and business unit leadership to fulfill operational service levels, department initiatives and project deliverables. Believe in and adopt a “70% agreement, 100% commitment” attitude.
DOCUMENTATION – Contributes to high quality roadmaps, strategies, architectural designs and project plans to publicize the work of the department and develop the knowledge of others. Can build and document procedures to sustain a large financial organization.
AGILE WORK METHODS – Organizes work and continuous improvement ideas through effective Agile iterative work planning and execution. Able to adjust to changing priorities on the fly. Maintains a keen eye on opportunities to improve user experience, efficiency, regulatory compliance, or cost savings.
CHANGE MANAGEMENT – Learns and follows the banks change and release management processes.
RISK MANAGEMENT – Understands and applies a risk-based approach to work prioritization and delivery. Can assess technology solutions for risk through multiple lenses and articulate effectively with risk partners and leadership.
SUBJECT MATTER EXPERT – Act as an expert resource for multiple DWT technology stack components. Stays abreast of industry trends and technology advancements and assesses their value to the bank.
TECHNOLOGY SUPPORT – Act as a tier 3 support resource and assist lower-level support groups with resolving complex desktop issues. Engage and involve solution providers’ advance support as needed.
Qualification
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Required
Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
5+ years working with desktop operating systems management and infrastructure
Strong working knowledge of Microsoft Endpoint Configuration Manager, Group Policy Management, and Windows Operating Systems
Ability to design and deliver desktop and endpoint management solutions
Experience in monitoring, maintaining, and optimizing desktop environments and solutions
Ability to handle escalations, diagnose and resolve system and desktop issues
Excellent communication and collaboration skills
Ability to create and maintain system documentation and operational runbooks
Ability to act as a team player supporting peers, department management and business unit leadership
Ability to contribute to high quality roadmaps, strategies, architectural designs and project plans
Ability to organize work and continuous improvement ideas through effective Agile iterative work planning and execution
Ability to learn and follow the banks change and release management processes
Ability to understand and apply a risk-based approach to work prioritization and delivery
Ability to act as an expert resource for multiple DWT technology stack components
Ability to act as a tier 3 support resource and assist lower-level support groups with resolving complex desktop issues
Preferred
3+ performing desktop engineering in the financial industry
1-3 years in an Agile delivery environment
1-3 years using Jira, Confluence or Azure DevOps
Familiarity with the FFIEC Architecture, Infrastructure, and Operations Book and applying regulatory requirements to technology operations
Benefits
Comprehensive benefits program
Customized offerings
Benefits designed to support families
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10,001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (4)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO· nasdaq:FCNCA
Leadership Team
C
Craig Nix
Chief Financial Officer
E
Ed Willingham IV
Chief Operating Officer
Recent News
2024-10-31
2024-10-17
2024-05-21
Company data provided by crunchbase
