Lead · 3 days ago

Partner Implementation Manager

United States

Full-time

Remote

Senior Level

$170K/yr - $190K/yr

7+ years exp

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BankingCryptocurrency

Comp. & Benefits

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Responsibilities

Deeply understand the partner’s business goals and product structure.

Lead technical implementations of new partners and serve as the key technical contact as they integrate with Lead.

Partner with product/engineering, program management, legal/compliance/risk, accounting, and other teams for tasks related to partner onboarding.

Define internal processes to streamline partner onboarding.

Build product examples, documentation, and other critical resources in order for external and internal parties to operate more effectively and efficiently.

Successfully manage a number of engagements concurrently.

Effectively manage escalations, scope change, and implementation of projects or programs including monitoring project quality, timeline, risk, and performance.

Inform partners of our product development roadmap with concrete examples, while setting appropriate expectations.

Be an integral part of building out this function from 0 to 1 defining culture, processes, and identity.

Qualification

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Solution ArchitectureData IntegrationPartner DeliverySFTPAPIsFinancial Services KnowledgeFintech Ecosystem KnowledgeProject ManagementHTTPRESTSOAPOAuthCustomer Focus

Required

7+ years of hands-on solution architecture, data integration, partner delivery experience.

Ability to understand, visualize, and document the client’s product construct and how they map to our internal data models used for processing cards, transactions, and loans.

Excellent knowledge of SFTP, APIs, and related standards such as HTTP, REST, SOAP, and OAuth.

Proven ability to present technical solutions effectively to diverse stakeholder groups.

Experience managing projects with multiple requirements and agendas while maintaining holistic plans and driving to agreed upon schedule.

Outstanding communication and problem-solving skills, customer focus, and results orientation.

Knowledge of financial services and the fintech ecosystem and desire to learn changing trends across, especially as it relates to legal, compliance, underwriting, and risk management.

The ideal candidate has prior experience leading a team to manage partner integrations in a fast-paced working environment.