Ritchie Bros. · 3 days ago

Data Quality Analyst

United States

Full-time

Remote

Entry Level

1+ years exp

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Responsibilities

Maintains the quality of the company’s enterprise customer data by identifying, comparing, deduplicating, and resolving data quality problems

Monitor Customer Relationship Management (CRM) user activity for customer account creation and maintenance to ensure adherence to data quality standards

Identify areas of improvement to achieve data quality

Develop and execute data cleanup measures

Determine the root cause for data quality errors and make recommendations for long-term solutions

Develop process improvements to enhance overall data quality

Create and maintain data quality process documentation

Maintain and keep the integrity of the Sales Territories System

Maintain the returned mail process

Test new CRM and user interface application enhancements for acceptance

Provide input to enhance CRM data quality and user acceptance

Perform other duties as assigned

Qualification

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Data Quality AnalysisMicrosoft OfficeCRM Systems